Level 3 Helps 8×8 Add Resellers to Channel

Wholesale carrier Level 3 Communications Inc. and VoIP provider 8×8 Inc. are working together to expand 8x8s residential and small business channel and partner programs. Because 8×8 is a member of Level 3s Enabled Master Reseller program, the wholesaler is helping the VoIP provider add channel partners to its roster. In turn, 8×8 will work […]

Tekelec Gear Helps Grande Expand Services

Grande Communications (Booth 500) is purchasing a softswitch and support application from Tekelec (Booth 317) to expand services to its retail, enterprise and wholesale customers. Grande has selected Tekelec 9000 distributed switching solutions and says it expects three solutions to be operating in the second quarter of 2005. Texas-based Grande says it soon will add […]

BillSoft Releases EZFile Compliance Filing Tool

BillSoft Inc. recently announced the release of EZFile, a compliance filing solution. The software joins the companys flagship EZTax taxation software, EZGeo and EZData as the latest component in BillSofts Total Tax Solution. EZFile is designed to simplify the tax filing process for businesses by automatically preparing tax forms for submission to all applicable jurisdictions. […]

How to Conduct a Needs Assessment

Posted: 9/2003 How to Conduct a Needs Assessment Take a First Step in Creating a Customer for Life By Dr. Christie Smith and Larry Montan With competition in telecom as fierce as it has ever been, differentiating yourself and the way you go to market is critical in retaining customer share. Most telecom companies are […]

E-Channel: Helps Small Businesses

Posted: 01/2001 Helps Small Businesses By Josh Long Value-added resellers (VARs) who work with small to medium-sized businesses could gain an additional mousetrap to lure customers–TeleBright. com Inc. With a revenue-sharing program that targets agents, the Maryland-based TeleBright. com (, a portal for telecommunications services, befriends VARs and other communications representatives, such as phone […]

Frontier Spins Off Voyant Technologies

Posted: 12/1999 Frontier Spins Off Voyant Technologies Voyant Technologies Inc., a new company providing a platform for intelligent voice applications, has emerged from Frontier ConferTech, the conferencing unit of Frontier Communications, Rochester, N.Y., which now is a part of Global Crossing Ltd., Hamilton, Bermuda. Voyant helps telephony service providers integrate the Internet into their voice […]

Got Minutes? Prepaid Calling Helps Generate Traffic Across Foreign Waters

Posted: 04/1998 By Jennifer Knapp It has been more than a year since the World Trade Association (WTO) completed the Basic Telecommunications Agreement (BTA), which has set the pace for international telecom deregulation. With more than 70 governments signed on under the BTA, it is news to almost no one that foreign telecom competition is […]

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