helps

 

GlobalTouch Taps Endeavor for VoIP Field Installation Service

Endeavor Telecom Inc. (Booth 726) announced that GlobalTouch Telecom Inc. (Booth 708), a provider of proprietary, vertically integrated hosted VoIP platforms, has selected it to provide field installation services as a part of the companys end-to-end packaged service offering. GlobalTouch Telecom said its carrier, service provider and cable customers (MSO) now can purchase turnkey hosted […]

BCN Solutions Express Helps Agents Market with Custom Newsletter

BCN Solutions Express (Booth 620-622), a strategic partner of reseller BCN Telecom Inc., announced it is helping its agents market its products and services with new, private-label electronic newsletters. There will be two versions of the newsletter one written for agents and the other for end-user customers, said Tom McCrosson, CEO for BCN Solutions Express. […]

Smartphone SOS

One of the main fears dealers have about selling wireless to businesses and one of the main headaches when they do is subscriber device tech support? This is especially true as more and more businesses enable mobile workers with smartphones. As mobile phones and other devices become increasingly complex, carriers and support technicians face a […]

Courtesy Call

Better late than never. That may be an old axiom, but tardiness generally is considered discourteous and can wear on even the best of relationships. Oops Im Late!, a new mobile phone application, can help busy, and occasionally tardy, mobile workers preserve their business associations by notifying the people with whom they are scheduled to […]

Comverse Helps GCI Grow by Consolidating

GCI, an Alaska-based company providing voice, video and data communication services to residential, commercial and government customers, needed to consolidate its back-office systems to support convergence. GCI chose Comverse Inc., a provider of software and systems enabling network-based multimedia enhanced communications and billing services, to converge its customer view. The challenge: To consolidate more than […]

CTI Group Integrates Traffic Analysis, Call Recording With Natural Convergence

CTI Group Holdings Inc. said it has successfully integrated its traffic analysis and call recording products with the hosted key system solution provided by Natural Convergence. Natural Convergence provides hosted VoIP application software designed to allow service providers address the needs small businesses. Natural Convergences application, branded silhouette, lets small businesses manage their phone services […]

CDW Helps Businesses Simplify Networks

CDW Corp. said Monday it has provided design assistance to implement simplified, converged audio, video and data network platforms for Summer Bay Resorts, Pentax Medical Co. and The Riverside Co. CDW works with telecommunications partners such as Global Crossing to meet customers business and technology requirements. Global Crossings portfolio of IP services includes VoIP, IP […]

CallTower Helps West Coast Consultants Deliver Business Collaboration

CallTower Inc. (Booth 506), a provider of hosted communications and collaboration solutions, announced that the companys successful channel partnership with West Coast Consultants resulted in 10 separate revenue-generating business customer deals for West Coast in 2006. West Coast Consultants is part of the CallTower Partner Power Program, which offers recurring revenue, sales support, integration and […]

Got Back-Office Blues?

BECOMING A WIRELESS DEALER CREATES a set of management challenges some similar and some very different than those faced by wireline agents. Inventory is one of them. Whether it is in your warehouse, showroom or in your trunk, you need to be able to track devices and accessories in stock. You also need to be […]

Multi-Tech Remote Office Helps Solve 911 Problems

Multi-Tech Systems Inc. has put together a new architecture to enable remote offices to tap into the VoIP systems at their corporate headquarters affordably and to get 911 service through those IP-based connections. The company is featuring the solution at the Internet Telephony Conference & Expo this week in Fort Lauderdale, Fla. By combining one […]

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