Switchvox Updates its IP PBX

Switchvox has released the latest version of its IP PBX, which now supports real-time sales and customer service applications. With Switchvox SMB v3.0 customers can analyze and manage sales leads through Switchboard panels designed to work directly with their CRM programs. The integration of Google Maps also identifies the location of inbound calls. The updated […]

Global Connect Selects VoIP Inc. to Support Voice Broadcasting Service

VoIP Inc., a provider of VoIP communications solutions for service providers, resellers and consumers, announced today that Global Connect LLC, a web-based voice broadcasting company, has selected VoIP Inc. as its VoIP service provider. Global Connect is using VoIP Inc.’s IP connections and VoiceOne Termination Service to handle concurrent call volumes at rates exceeding 36 […]

New Global Telecom Launches IPower VoIP Rental Service

New Global Telecom Inc. (NGT) has launched its IPower session border control leasing service, giving carriers exclusive access to a fully licensed and supported NexTone Multiprotocol Session Controller (MSC). The services will be sold under the company’s General Telecom brand, and will complement existing IPartition hosted softswitch services. “This is the next logical step for […]

BillSoft Adds VoIP Transaction, Service-Type Functions to EZTax

BillSoft Inc. (Booth 521) has added new VoIP transaction and service-type combinations to its EZTax solution to handle complex taxation issues. According to BillSoft, state, county and local jurisdictions seem to be making taxation decisions in three distinct manners. Some jurisdictions have indicated that their taxes apply to VoIP. Other jurisdictions have stated they are […]

Comtrend Combines VDSL2, ADSL2+ in Wireless Router

A new multimode DSL wireless router, called the CT-5371, from Comtrend Corp., supports all existing ADSL standards as well as the ITU-T VDSL2 standard. The box includes four 10/100 Base-T Ethernet ports and one USB port to provide wired LAN connectivity along with an integrated 802.11n Wi-Fi WLAN access point. The system employs a scalable […]

DSET Shows Off Service Bureau Offering

DSET Corp. (Booth 516) has showcased its service bureau gateway offering at COMPTEL. Launched last year, the service bureau portfolio consists of local services, access services (including preorder), trouble administration, number port, caller ID, E911, calling cards and primary interexchange carrier care functionality. The service bureau offerings are hosted at DSETs facility and maintained on […]

Vibrant Launches ViewLogic7

Vibrant Solutions launched ViewLogic7 at Billing and OSS World 2004, a new version of its cost-management software for carrier-to-carrier interconnection and access issues, and revenue assurance, designed to reduce operational expenditures through accelerated invoice processing, faster dispute handling and better user productivity. ViewLogic7 provides end-to-end automation for invoice processing, including a centralized management system for […]

Regulatory News – IXC Slamming Plan Won’t Work, States Say

Posted: 09/1999 IXC Slamming Plan Won’t Work, States Say By Kim Sunderland An industry-sponsored proposal calling for an independent third-party administrator (TPA) to handle slamming complaints just isn’t feasible, according to state regulators. Companies that slam, or switch a consumer’s long distance or local carrier without permission, are committing deceptive trade practices, which "are illegal," […]

ATM: A Contender for Corporate Networks

Posted: 03/1999 ATM: A Contender for Corporate Networks By Robert Rosenberg Today’s networks are in considerable turmoil, mostly due to market and political considerations rather than technological ones. However, the result of the turmoil is likely to lead to major changes in technology as a whole. Present networks are divided functionally between voice services, video […]

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