Avaya, Google Expand AI Capabilities in Contact Center
Avaya and Google are working together to extend their integration to additional capabilities.
Avaya and Google are working together to extend their integration to additional capabilities.
The move aims to give CenturyLink and its partners a competitive advantage.
Every partner in attendance went home with at least a couple of nuggets they can apply to improve their business.
AWS is the biggest, but others rank higher in categories not associated with size.
CenturyLink is the only North America network services provider to achieve GCP partnership status.
Google Cloud is making inroads on Microsoft Azure and AWS.
This provides Avaya clients with new capabilities to enhance their customer experience and achieve desired business outcomes.
AWS’ market share is equal to that of the next four competitors.
AWS accounted for 31 percent of the total market.
Paul-Henri Ferrand, Google Cloud’s president of global customer operations, introduced her at the company’s partner summit this week in San Francisco.
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