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Power Struggle

Posted: 10/1998 Power Struggle Electricity Resale Charged Decision for Telecom Companies This is a story about what almost was, isn’t yet and might yet be. By Ken Branson That many utilities companies have decided to get into the telecommunications business by one mechanism or another is news to no one. In fact, it isn’t news […]

Ins & Outs of Call Center Outsourcing

Posted: 09/1998 Ins & Outs of Call Center Outsourcing By Ken Branson As the competitive seas are overrun, long distance companies are crowding on canvas and lightening ship. Anything that isn’t a "core competency" or "strategic" or can be done more efficiently by someone else may be dropped over the corporate gunwale. This includes call […]

Location, Location, Location

Posted: 08/1998 Location, Location, Location By Bob Lane Independent payphone providers (IPPs), like real estate agents, measure the success of their companies by the locations of their products. Real estate agents don’t make money on houses in bad locations; likewise, IPPs don’t make money from poorly located payphones. The differences between a successful payphone route […]

What Should a "Standard" Payphone Location Contract Include?

Posted: 07/1998 What Should a "Standard" Payphone Location Contract Include? By Bob Lane So you’ve decided to enter the payphone business but you have no idea where to start. Have no fear: Independent payphone providers (IPPs) can reap great rewards if they have a basic understanding of the payphone industry.The future value and selling price […]

Knights of the Roundtable

Posted: 02/1998 By Bob Titsch Jr. Knights of the Roundtable Jack Burk president Integrated TeleServices Thomas Coughlin CEO Vista Communications Robert George president and CEO Discount Long Distance Inc. Robert Hale president Network Plus Inc. Ron Hooper chairman and CEO Avirnex Communications Group Gene "Skip" Lane Jr. president and CEO Network One Inc. Robert Mocus […]

The Telecom Wars

Posted: 01/1998 With the coming of the new year and everybody full of good cheer–or maybe just too much food and drink–this seems like a good time to talk about cooperation. The need stems from conversations about negotiating agreements among interexchange carriers and incumbent and competitive local exchange carriers. There isn’t much movement to report. […]

Catching the Eye of the Beholder

Posted: 11/1997 Catching the Eye of the Beholder Telephone Booths and Enclosures By Debera Bell-Beam Superman made them famous. In fact, he made them almost clichi. Today, nearly every action movie carries on the tradition of the mad dash to make a critical call, whether it be into Superman’s walk-in or a super cyber booth […]

Catching the Eye of the Beholder

Posted: 10/1997 Catching the Eye of the Beholder Telephone Booths and Enclosures By Debera Bell-Beam Superman made them famous. In fact, he made them almost clichi. Today, nearly every action movie carries on the tradition of the mad dash to make a critical call, whether it be into Superman’s walk-in or a super cyber booth […]

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