The competition for market share and ongoing market consolidation among companies in this category are driving these services ever closer to commodity status, resulting in falling prices and reduced profit margins.
The market for UC&C holds promise, but partners need to invest in training for success.
In order to move the entire enterprise to tablets, it will be necessary to totally embrace the cloud, which most enterprises are reluctant to do. More pieces must fall into place before the desktop phone and PC disappear.
The research firm says the system is ideal for SMBs.
For telecom agents, hosted contact center presents an opportunity offer more value to call centers than just cheaper long-distance.
Separate surveys by Mitel Networks and Frost & Sullivan uncovered the same result: Businesses need their unified communications capabilities to reach mobile devices.
Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX.
LifeSizes first external HD video conferencing bridge plugs a hole in its product line and extends its disruptive low-cost, high-performance proposition.
Fixed mobile convergence is emerging as an ROI magnet for savvy solution providers, some 10 years after it was touted in the communications space as the next big thing.
Virtual private LAN service is quickly making a name for itself as a kind of MPLS on (Ethernet) steroids. But the future of long-haul VPNs is actually closer to a hybrid of the two.
.@8x8 appoints @RingCentral vet as new CMO. #UCaaS dlvr.it/Rv3RKp
March 05 2021 @ 21:15:32 UTC
.@Nextiva partners with @dandh for #UC channel distribution. dlvr.it/Rv3RHF
March 05 2021 @ 21:15:32 UTC
ICYMI: these were the top stories of the week. dlvr.it/Rv2tVK
March 05 2021 @ 17:55:02 UTC
.@smbsecuritytech of @SOCSoter excels at connecting the dots in technology — understanding its importance and commu… twitter.com/i/web/status/1…
March 05 2021 @ 16:03:02 UTC
We partnered with @Telecom4Change in an effort to raise money for food relief organization @WCKitchen.… twitter.com/i/web/status/1…
March 04 2021 @ 22:47:02 UTC
See what @TBImasteragent has been up to this week. dlvr.it/RtznhW
March 04 2021 @ 22:28:02 UTC
Thanks for attending #CPVirtual. Here's a Day 3 wrap and a look ahead to #CPExpo Homecoming in November!… twitter.com/i/web/status/1…
March 04 2021 @ 21:12:02 UTC
.@voxns, @Converge_One, @ATT and Optivor Technologies are recipients of @Avaya's U.S. Partner of the Year Awards. dlvr.it/RtzRGR
March 04 2021 @ 20:05:32 UTC
