NICE inContact, Verint Among Leaders in Growing Contact Center Market
Pure-play cloud providers continue to expand offerings at a rapid pace.
Frost & Sullivan
sponsored
Vonage Provides Library of Communications & Digital Transformation Resources by Frost & Sullivan
Find what you need to help in conversations with decision-makers of all kinds at any point in the buying journey.
Services to Grab Increasing Share of UCC Revenue
Software, platform and endpoint revenues continue to steadily decline in the UCC market.
Sprint’s Zscaler Partnership: What’s the Carrier’s Enterprise Play?
Sprint announced new security and mobility management products with Zscaler and Samsung, respectively, last week.
VeloCloud: Retail Loves SD-WAN
SD-WAN is a key tool in lessening the gap between retailers and online competition.
Latest Telecom Consolidation: Crown Castle and Lightower?
Crown Castle reportedly has made an offer to buy broadband infrastructure provider Lightower Fiber Networks.
AWS to Move Into Call-Center Industry with New Cloud-Based Tools
AWS is developing a suite of cloud-based tools for enterprises to help them manage their call centers.
Communications Industry, Business in General Shifting From Products to Services
Enterprises are expected to closely evaluate and embrace virtual network functions in 2017 as they look to create an agile WAN.
Avaya, Reportedly Bankruptcy-Bound, ‘Hasn’t Capitalized’
Avaya reportedly is nearing a deal to sell its call-center business and could be heading toward chapter 11 bankruptcy.
Analysts: Trump Administration Poses Hurdles for Telecom, IT
Nick Patience, research vice president at 451 Research, said the end of free trade will result in “tariffs galore.”
Galleries
Some partners think #channelconvergence is unnecessary. Some think it has already happened. dlvr.it/RgvpLf
September 19 2020 @ 00:20:01 UTC
.@ATT, @Colt_Technology top midyear 2020 Global Provider #Ethernet Services Leaderboard. @VerticalSys dlvr.it/RgvWQW
September 18 2020 @ 22:00:02 UTC
See the latest from @coredial, @calltower and other #UCaaS companies. dlvr.it/RgvWPB
September 18 2020 @ 22:00:01 UTC
Unable to participate in last week's #CPVirtual? Catch the highlights in our image gallery. dlvr.it/RgvCs8
September 18 2020 @ 19:56:02 UTC
Join our webinar to hear @j2global explain why and how cloud fax is a vital component of compliance and security in… twitter.com/i/web/status/1…
September 18 2020 @ 02:51:02 UTC
.@Avant_CCC and @TBImasteragent both got some love from @8x8 this month. dlvr.it/RgqlZC
September 17 2020 @ 22:08:32 UTC
.@AllianceofCW names @comcast, @Avant_CCC, Exposure execs as 2020 LEAD Award winners. dlvr.it/RgqlXx
September 17 2020 @ 22:08:31 UTC
See @Rapid_Scale's latest appointment. dlvr.it/RgqQtC
September 17 2020 @ 19:59:02 UTC