NICE inContact, Verint Among Leaders in Growing Contact Center Market
Pure-play cloud providers continue to expand offerings at a rapid pace.
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Services to Grab Increasing Share of UCC Revenue
Software, platform and endpoint revenues continue to steadily decline in the UCC market.
Sprint’s Zscaler Partnership: What’s the Carrier’s Enterprise Play?
Sprint announced new security and mobility management products with Zscaler and Samsung, respectively, last week.
VeloCloud: Retail Loves SD-WAN
SD-WAN is a key tool in lessening the gap between retailers and online competition.
Latest Telecom Consolidation: Crown Castle and Lightower?
Crown Castle reportedly has made an offer to buy broadband infrastructure provider Lightower Fiber Networks.
AWS to Move Into Call-Center Industry with New Cloud-Based Tools
AWS is developing a suite of cloud-based tools for enterprises to help them manage their call centers.
Communications Industry, Business in General Shifting From Products to Services
Enterprises are expected to closely evaluate and embrace virtual network functions in 2017 as they look to create an agile WAN.
Avaya, Reportedly Bankruptcy-Bound, ‘Hasn’t Capitalized’
Avaya reportedly is nearing a deal to sell its call-center business and could be heading toward chapter 11 bankruptcy.
Analysts: Trump Administration Poses Hurdles for Telecom, IT
Nick Patience, research vice president at 451 Research, said the end of free trade will result in “tariffs galore.”
Galleries
.@onemettel has some valuable insider tips on what you should consider in formulating an enterprisewide strategy fo… twitter.com/i/web/status/1…
July 10 2020 @ 15:22:02 UTC
📢 @Channel_Expo Virtual registration is now open! Join us September 8-10 for the inaugural 100% online channel even… twitter.com/i/web/status/1…
July 09 2020 @ 21:38:30 UTC
.@IntelisysCorp earned high marks from @RingCentral. dlvr.it/RbJP8Y
July 09 2020 @ 21:38:02 UTC
New @MicrosoftTeams #TogetherMode promises to make meetings feel more focused and inclusive to participants. dlvr.it/RbJHwh
July 09 2020 @ 21:01:01 UTC
.@peerlessnetwork appoints Southeast, Midwest channel sales directors. #UCaaS dlvr.it/RbJCyg
July 09 2020 @ 20:26:03 UTC
.@8x8 and @AryakaNetworks have good news for their joint partners and customers. dlvr.it/RbHpYm
July 09 2020 @ 18:05:02 UTC
Top @CenturyLink channel exec @LisaKMiller1 has left the company. dlvr.it/RbDpk3
July 09 2020 @ 00:01:33 UTC
.@Allied_MR report forecasts explosive growth in #hyperconvergedinfrastructure market. dlvr.it/RbDRlF
July 08 2020 @ 21:10:32 UTC