TEM: Agency Friend or Foe?

By Dan Baldwin, director of sales ATEL Communications Inc. When did managing telecom expenses for our clients become a new thing? From 1990 through 2002 I worked both as a telecom account executive and as an independent telecom agent. For 12 years I pretty much did the same thing promised small business owners that I’d […]

The Channel Bids Farewell to a Friend

There are some people that leave a lasting impression. John Marsch was one of those people. Standing at 6 feet, 4 inches and with a shock of white hair, he certainly was remarkable to all who saw him. But it was a captivating presence and entrepreneurial spirit in equal to his large stature for which […]

Farewell to a Friend

Delivering a eulogy is never sought, but always taken to heart. In this spirit we say farewell to one of competitive telecoms pioneers. Michael L. Bird, 62, died at his home in Park City, Utah, Saturday, July 30, following nearly a year of respiratory difficulties. Mike was born in 1943, and spent his early years […]

Norlight Says Wholesale Division Ranks High in Customer Survey

Norlight Telecommunications Inc. (Booth 315) says an independent marketing research firm found that its wholesale division rated high in a customer survey. The survey showed 92 percent of customers would recommend Norlight to a friend or colleague, and 93 percent are satisfied with their account team, according to Peregrine Marketing Research, which was hired to […]


Posted: 05/2002 Plug-and-play Collaboration Appliance Maker Offers Alternative to Outsourcing, Proprietary Hardware By Khali HendersonDAVID FRIEND WANTS to redefine how conferencing solutions are deployed. The 20-year telecom entrepreneur hopes to do that with his latest venture – Sonexis Inc. Before co-founding Sonexis in 1999, Friend was chairman and co-founder of FaxNet Corp., a supplier of […]

A Friend in Need or a Friend in Greed?

Posted: 05/2000 A Friend in Need or a Friend in Greed?A friend, I am told, is worth more than pure gold.Popeye, “Popeye the Sailor Man”In a recent coincidence, Popeye’s reference to pure gold could be interpreted to mean shares of stock at exactly the right time.Reported profits in shares of “friends and family” stock the […]

Stratification, Not VerticalIntegration Future of Communications

Posted: 01/2000 Stratification, Not Vertical Integration Future of Communications By David Friend If someone told you that Microsoft Corp. ( was in the computer business, you’d wonder where the person had been for the past 15 years. Indeed, Microsoft, as everyone knows, is a software company, not a computer company. Yet the distinction would have […]

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