Latest M&A: TCG, TPx, Five9
To name a couple, TCG bought another master, while Five9’s buy ups its CX game.
To name a couple, TCG bought another master, while Five9’s buy ups its CX game.
A summary of the week’s most interesting stories.
IVAs are rapidly becoming a requirement of the modern contact center.
Partner awards, personnel appointments and M&A. It’s all here.
Five9’s solution enables intelligent cloud contact centers.
Security is top-of-mind in UC this week. In the Zoom phishing scam, bad actors pose as Zoom corporate.
Learn about the program changes this Top Gun 51 winner has made and the key partnerships Five9 has forged.
Contact center analytics solutions offer advanced call-routing.
Ujet recently launched its first partner program and unveiled a new agreement with PeakView.
It takes one to know one, and our industry-leading Top Gun 51 members like what they see.
.@syntax_systems report says outsourcing #cybersecurity big opportunity for #MSPs. dlvr.it/RrTRhV
January 27 2021 @ 21:35:02 UTC
.@curtallen14 vacates @Vonage #channelchief role after leadership switch. #UCaaS dlvr.it/RrPc4n
January 26 2021 @ 22:16:01 UTC
.@FusionConnectSM rolls out new calling services for @MicrosoftTeams. #UCaaS dlvr.it/RrPVYZ
January 26 2021 @ 21:30:02 UTC
.@KenPresti of @Avant_CCC sheds light on verticals and technologies that offer channel partners opportunity for gro… twitter.com/i/web/status/1…
January 26 2021 @ 21:30:02 UTC
.@Everbridge VP @ebPrashant explains how a CEM platform can keep people safe and their operations running during cr… twitter.com/i/web/status/1…
January 26 2021 @ 16:22:02 UTC
Digital transformation and #WFH trend means #SDWAN services need to have security by design, says @Accedian. dlvr.it/RrKwC6
January 25 2021 @ 23:51:02 UTC
.@microcorp and Lingo Communications formed a partnership. dlvr.it/RrKndj
January 25 2021 @ 22:51:32 UTC
#CenturyLink, @FrontierCorp miss federal #broadband deployment deadlines. dlvr.it/RrKn9T
January 25 2021 @ 22:45:32 UTC