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Cloud Technologies Take the Contact Centre to the Next Level
You still have a lot of on-premises technology, but isn’t hardware already old as soon as you deploy it?
You still have a lot of on-premises technology, but isn’t hardware already old as soon as you deploy it?
Prospective buyers of contact centre solutions want to invest in intelligent platforms with proven track records.
New hires and promotions at RapidScale, Telarus, Five9 and Malwarebytes also are featured here.
Five9 has been expanding its executive team.
A new product from Plantronics and a new CTO at Five9 also made it. But what was No. 1?
He will have a familiar boss – Rowan Trollope – who led Cisco’s collaboration and IoT applications groups before Five9 recruited him last year as its CEO.
It’s all about change.
For its fiscal third quarter that ended in June, Avaya had more than 3 million seats in the cloud across its private and public cloud offerings in UCaaS and CCaaS.
Strong growth is expected in the North American market.
There aren’t many pure-play phone vendors anymore.
#CenturyLink scores massive federal task order that could benefit partners. #SDWAN dlvr.it/RNFj8H
January 17 2020 @ 21:19:32 UTC
#CPExpo preview: @TheDaveDyson of @TheEclipseGroup talks #upsell/cross-sell and helping solve more customer problem… twitter.com/i/web/status/1…
January 17 2020 @ 20:20:02 UTC
Check out @LogMeIn and @Telarus in our latest weekly wrap. @FusionConnectSM and @CloudJumperWAAS too. dlvr.it/RNFTWw
January 17 2020 @ 19:55:32 UTC
#Windstream gets court approval for millions in top executive bonuses. #chapter11bankruptcy dlvr.it/RNFNGv
January 17 2020 @ 19:19:02 UTC
.@GTTCOMM expanded its #SDWAN portfolio this week. dlvr.it/RN9zrR
January 16 2020 @ 20:09:31 UTC
Great conversations with @PolyCompany and @Webroot on the latest #CoffeeWithCraigAndKevin #podcast. dlvr.it/RN6pZz
January 15 2020 @ 23:16:32 UTC
.@LogMeIn unveils new GoTo Marketplace, latest #partnerintegrations. #UCC dlvr.it/RN6mWl
January 15 2020 @ 23:00:32 UTC
What next-gen tech could change the game for partners this year? Anish Patel from @TBImasteragent shares his though… twitter.com/i/web/status/1…
January 15 2020 @ 20:53:02 UTC
