Talkdesk’s Big Funding Round Helps Take On Five9, 8×8, Nice InContact, More
The CCaaS provider has raised $268 million over its funding rounds.
Five9
AT&T Rolls Out Cloud Contact Center Offer with Five9
AI capabilities built into the platform can help make each agent more effective.
Poly, Five9 Team on New Headset as a Service Program
The COVID-19 pandemic is one of the drivers for the Poly-Five9 partnership.
7 Stories: Coronavirus Fallout, CCaaS Market Leaders, Windstream Channel Post-Bankruptcy
Partners are behind the curve in implementing video conferencing solutions, one expert says.
Avaya, Five9, Mitel Among Major Players in Booming Contact Center Software Market
Businesses are adopting contact center software to improve customer satisfaction levels.
Image Gallery: Avaya Engage Featuring RingCentral
Rival Five9 trolled Avaya by showing up with people outside the Phoenix Convention Center.
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Cloud Technologies Take the Contact Centre to the Next Level
You still have a lot of on-premises technology, but isn’t hardware already old as soon as you deploy it?
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Consistency Is Key: Five9 Named a Leader in the Gartner Magic Quadrant for Contact Centre as a Service
Prospective buyers of contact centre solutions want to invest in intelligent platforms with proven track records.
Channel People on the Move: Intelisys, PlanetOne, Nextiva, More
New hires and promotions at RapidScale, Telarus, Five9 and Malwarebytes also are featured here.
Five9 Taps Facebook Vet to Lead Product Strategy
Five9 has been expanding its executive team.
Galleries
Workplace diversity is a complex thing, but at its core, it’s all about doing the right thing. dlvr.it/RczVF1
August 04 2020 @ 14:23:32 UTC
.@ComcastBusiness expands its #UC lineup with @AmazonChime. dlvr.it/RczRvx
August 04 2020 @ 14:09:02 UTC
.@SYNNEX resellers gain access to @kaspersky #cybersecurity product line. dlvr.it/Rcx8rh
August 03 2020 @ 21:59:02 UTC
#CPVirtual keynote with @zoom_us' Laura Padilla focuses on business opportunities with video conferencing. #CPExpo dlvr.it/Rcx6cY
August 03 2020 @ 21:36:32 UTC
Channel chief Ray Potts @wow_way internet talks about being named as a #TopGun51 award winner. dlvr.it/RcwZwj
August 03 2020 @ 18:02:03 UTC
New @RingCentral agreement, @Masergy and @Vonage channel chiefs among #topstories countdown for July. dlvr.it/RcwP4F
August 03 2020 @ 16:55:02 UTC
.@coxbusiness has the dependability that partners need for their own businesses and for their customers. dlvr.it/RcvwTr
August 03 2020 @ 14:34:02 UTC
Being a Woman of Color in Tech — Why Representation Matters dlvr.it/Rcvkd4
August 03 2020 @ 13:32:32 UTC