Latest M&A: TCG, TPx, Five9
To name a couple, TCG bought another master, while Five9’s buy ups its CX game.
Five9
Top 7 Channel Stories: Big T-Mobile Fine, Layoffs, Master Agent Partnerships
A summary of the week’s most interesting stories.
Five9 AI Portfolio to Get Boost from Inference Solutions Acquisition
IVAs are rapidly becoming a requirement of the modern contact center.
7 Stories You Missed: Master Agent M&A, Verizon Edge Partnership, Best Extreme Network Partners
Partner awards, personnel appointments and M&A. It’s all here.
Net2phone, Five9 Team on CCaaS
Five9’s solution enables intelligent cloud contact centers.
UC Roundup: Zoom Phishing Scam, Broadvoice Data Leak
Security is top-of-mind in UC this week. In the Zoom phishing scam, bad actors pose as Zoom corporate.
Top Gun 51 Profile: Andy Dignan on Refocusing Five9 Partner Priorities
Learn about the program changes this Top Gun 51 winner has made and the key partnerships Five9 has forged.
8×8, Cisco, Five9, Mitel ID’d as Tops in Contact Center Analytics
Contact center analytics solutions offer advanced call-routing.
CCaaS Solutions Provider Ujet Appoints Five9, Serenova Vet as Channel Chief
Ujet recently launched its first partner program and unveiled a new agreement with PeakView.
Top Gun 51 On Target: The Channel’s Up-and-Comers List
It takes one to know one, and our industry-leading Top Gun 51 members like what they see.
Galleries
.@syntax_systems report says outsourcing #cybersecurity big opportunity for #MSPs. dlvr.it/RrTRhV
January 27 2021 @ 21:35:02 UTC
.@curtallen14 vacates @Vonage #channelchief role after leadership switch. #UCaaS dlvr.it/RrPc4n
January 26 2021 @ 22:16:01 UTC
.@FusionConnectSM rolls out new calling services for @MicrosoftTeams. #UCaaS dlvr.it/RrPVYZ
January 26 2021 @ 21:30:02 UTC
.@KenPresti of @Avant_CCC sheds light on verticals and technologies that offer channel partners opportunity for gro… twitter.com/i/web/status/1…
January 26 2021 @ 21:30:02 UTC
.@Everbridge VP @ebPrashant explains how a CEM platform can keep people safe and their operations running during cr… twitter.com/i/web/status/1…
January 26 2021 @ 16:22:02 UTC
Digital transformation and #WFH trend means #SDWAN services need to have security by design, says @Accedian. dlvr.it/RrKwC6
January 25 2021 @ 23:51:02 UTC
.@microcorp and Lingo Communications formed a partnership. dlvr.it/RrKndj
January 25 2021 @ 22:51:32 UTC
#CenturyLink, @FrontierCorp miss federal #broadband deployment deadlines. dlvr.it/RrKn9T
January 25 2021 @ 22:45:32 UTC