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Managed Services Position the Channel as Trusted Partners

The term managed service means different things to different people. But for the channel, managed service is really about making service procurement, cost control and related concerns, well, more manageable for the customer. Thats the word from Ben Henkels, principal of Communication Management Partners, a Spokane, Wash.-based brokerage and consulting firm. Henkels is a speaker […]

Private Equity Firm Buys Stake in Integra

Private equity firm Warburg Pincus will invest at least $245 million to obtain a substantial equity interest in Integra Telecom Inc. The proceeds from the transaction will be paid to existing Integra investors in exchange for outstanding shares, Integra said. Integra Telecom will continue to operate as a privately held company and will not raise […]

8×8 Signs Official Deal to Transition SunRocket Subs

8×8 Inc., provider of the Packet 8 VoIP service, is offering special rates to SunRocket Inc. subscribers in a deal negotiated by 8×8 and the firm managing SunRockets closure. 8×8 on Wednesday did not identify that firm. 8×8 said it will waive all typical start-up costs for residential plans and offer one free month of […]

Ericsson CEO: Acquisition-Fueled Firm Faces Challenges

Broadening its portfolio of products and services beyond building base stations for wireless operators has presented daunting challenges for global networking giant Ericsson as it reels in a few big-time acquisitions. In an interview with xchange online, Ericsson President and CEO Carl-Henric Svanberg admitted his company has had limited success selling managed services to U.S. […]

Silver Point Capital to Acquire Sage Telecom

Private investment firm Silver Point Capital will acquire Sage Telecom Inc. Financial terms of the deal, which is expected to close during the second quarter of 2007, were not disclosed. Allen, Texas-based Sage is a CLEC serving residential and small business customers in suburban and rural communities. The privately held company provides local, long-distance and […]

Oreon Enhances nCompass

Oreon Inc. (Booth 109), a Kalamazoo, Mich.-based telecom consulting and software development firm, announced the release of the next generation of Oreon nCompass Wireless Management software. Oreons strategic partners now have access to the nCompass Partner Service Portal designed specifically for management of their clients accounts which includes creating new accounts, maintaining users of the […]

End-User Town Hall Gives Partners Inside Look

In the long tradition of community members gathering to hear different points of view, Channel Partners Conference & Expo attendees will learn what some top business administrators look for in their telecom vendors during the Telecom Town Hall general session. The event builds on the highly attended What Buyers Want panel held at the Spring […]

PlanetOne Moves From Logicware to RPM

RPM Software has announced that telecommunications marketing firm PlanetOne has moved from the Logicware platform to RPM. RPM was able to offer PlanetOne a more robust and user-friendly solution better suited to the needs of our internal staff and our external agents, said Ted Schuman, CEO of PlanetOne. PlanetOne already has well over 100-plus agents […]

IPtimize Announces VP of Sales, Marketing

Managed VoIP solutions provider IPtimize Inc. on Wednesday announced it has named Clay H. Storer as its vice president of sales and marketing. IPtimize said Storer brings to the company 20 years of front-line experience building and developing top-performing sales teams. Storers career began as an entry-level sales rep in New York City where he […]

Former Sprint Exec Joins Aptela

Internet-based business communications services provider Aptela Inc. announced on Tuesday Art MacDowell, former vice president of wholesale services for Sprint Nextel, has joined the firm as vice president of alternate channels. In this role, MacDowell assumes responsibility for Aptelas channel sales including wholesale, VAR and master agent programs. MacDowell spent more than 17 years at […]

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