Customers Feel Ripped Off by Internet, TV Service Providers, But Haggling Pays Off
Even top-rated regional provider WOW and nationally distributed Verizon FiOS, which both got high marks for service satisfaction, rated middling or lower for value.
FiOS
Verizon Beats Analysts’ Hopes Thanks to LTE, FiOS Subscriptions
The provider’s average revenue per user has increased 7.1 percent.
Profit, Revenue, Subscribers All Up at Verizon
Profit in the third quarter was $2.2 billion, up from $1.6 billion in Q3 2012. Overall, revenue was up 4.4 percent, from a little more than $29 billion to $30.3 billion. That topped Wall Street’s expectations.
Verizon Makes $2 Billion Profit
Profit is way up. Revenue is up. More customers are signing up for wireless, TV and Internet services. Can anything go wrong for Verizon?
Pension Costs, Sandy Hit Verizon, Prepping for ‘Relatively Flat’ 2013
Verizon says pension costs and damage from Hurricane Sandy will cause it to take a one-time charge of between $9 billion and $10 billion in the fourth quarter of 2012.
Consumer Revenues Grow in Verizon’s Wireline Biz
Verizon’s FiOS business has bolstered the consumer unit.
Verizon: Strike, Hurricane, Flooding Created Issues
A one-month span from early August to early September was one to remember or forget for Verizon Communications, which says its made significant progress making repairs and reducing trouble tickets.
AT&T, T-Mobile Customer Satisfaction Dive Pre-Merger
A new survey shows wireless, wireline and pay-TV customer satisfaction continue to struggle, with AT&T and T-Mobiles proposed merger getting no love.
Verizon Introduces Much Faster FiOS for Small Businesses
For small businesses, the days of waiting eons to download a video may be over now that Verizons FiOS service is available in faster speeds.
Verizon Lags Chief Rival AT&T In Wireless Subscriber Additions
Verizon adds far fewer wireless subscribers in the third quarter than chief rival AT&T.
Galleries
.@8x8 appoints @RingCentral vet as new CMO. #UCaaS dlvr.it/Rv3RKp
March 05 2021 @ 21:15:32 UTC
.@Nextiva partners with @dandh for #UC channel distribution. dlvr.it/Rv3RHF
March 05 2021 @ 21:15:32 UTC
ICYMI: these were the top stories of the week. dlvr.it/Rv2tVK
March 05 2021 @ 17:55:02 UTC
.@smbsecuritytech of @SOCSoter excels at connecting the dots in technology — understanding its importance and commu… twitter.com/i/web/status/1…
March 05 2021 @ 16:03:02 UTC
We partnered with @Telecom4Change in an effort to raise money for food relief organization @WCKitchen.… twitter.com/i/web/status/1…
March 04 2021 @ 22:47:02 UTC
See what @TBImasteragent has been up to this week. dlvr.it/RtznhW
March 04 2021 @ 22:28:02 UTC
Thanks for attending #CPVirtual. Here's a Day 3 wrap and a look ahead to #CPExpo Homecoming in November!… twitter.com/i/web/status/1…
March 04 2021 @ 21:12:02 UTC
.@voxns, @Converge_One, @ATT and Optivor Technologies are recipients of @Avaya's U.S. Partner of the Year Awards. dlvr.it/RtzRGR
March 04 2021 @ 20:05:32 UTC