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TNCI Launches TNCInet

TNCI (Booth 211), a Channel Partners Conference & Expo sponsor, today unveiled TNCInet, a VoIP service for businesses. The product provides enhanced features such as unified communications, find me/follow me, IP call center beyond the PBX, and a service delivery platform for most IP applications. Businesses are able to choose the TNCInet user package that […]

Connections Aid in Success

When attempting to separate yourself from the crowd, dont be afraid to turn to those around you for a little help. Thats just part of the message former NFL running back and current ESPN personality Merril Hoge will give today during his keynote address, Find a Way, at the Channel Partners Conference & Expo. And […]

TNCI Launches TNCInet

TNCI (Booth 211), a Channel Partners Conference & Expo sponsor, today unveiled TNCInet, a VoIP service for businesses. The product provides enhanced features such as unified communications, find me/follow me, IP call center beyond the PBX, and a service delivery platform for most IP applications. Businesses are able to choose the TNCInet user package that […]

Losing the EVDO Challenge to Satellite Internet

By Dan Baldwin, Sales Director, ATEL Communications Inc. This past July I submitted a blog posting about how I had pitched a small construction company the idea of using a cellular EVDO router to provide broadband Internet access to three computer users in a construction trailer that couldn’t get DSL or cable Internet access. While […]

Money Hard to Find in SMB Voice

By Peter Radizeski, RAD-INFO VoIP has taken quite a few hits in the press lately. Vonage and patent fights. SunRocket closing. The E-911 issue. The viability of the pure play VoIP provider is in question. Not just from a net neutrality standpoint either. More from a financial model. Most people looking to move to VoIP […]

For the Record

ARCHER DANIELS MIDLAND (ADM), the 105-year-old supermarket to the world, needed a change. For years, its Minneapolis contact center recorded all calls on tape. The multibillion-dollar company fields global inquiries and is required to document them. ADM buys crops soybean, corn, wheat and cocoa from farmers worldwide. It then turns those yields into ingredients, including […]

Left Behind

Attention traditional telephony agents: the VoIP train is leaving the station and you better run like hell to jump on the caboose. I hope that visual puts your dilemma in perspective. Your providers are looking past you to other indirect partners to sell their services because you are not keeping up. The world is changing. […]

IN BOX

Please discontinue sending PHONE+ to us. While I expect jabs of a political nature (and know the publisher makes a disclaimer about views), I find the Lance Sterling cartoon to be misleading and unfortunate. While personally I do not love any one political party, I would think it best not to be too slanted one […]

Sell Results

WHETHER YOU ARE BRAND new to sales or a seasoned veteran, the world of business-to-business selling can be a little intimidating. Competition is fierce, and differentiating yourself from all the other companies who sell identical (or nearly identical) products and services is more challenging than ever. Being just as good, but cheaper than the other […]

TelecomAssociation Changes Leadership

TelecomAssociation (TA) on Friday announced a new management team to support the associations vendor members and distributors. Long-time administrator Kathleen Brown has been promoted to executive director and Nancy Baldwin has been named president. President and Founder Dan Baldwin said he is stepping down to work at a national telecommunications provider. His last day at […]

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