expectations

 

No Plan Is a Plan to Fail

Dont write a business plan. Instead, create a game plan. A game plan is something that tells a leader or a person the what, the how, the when and the why of achieving particular goals. It’s about taking control of the business and ensuring others won’t affect it negatively.

Training Camp

By Peter Radizeski, RAD-INFO Since BellSouth was taken over by AT&T, BellSouth Authorized Agents have had to put in more than 50 hours on training and testing to be able to sell across the AT&T portfolio and across the country. That’s a lot of time and effort, but you get to expand from nine states […]

Growing A Channel Program

By Michael Fair, MarketRace I have been getting much feedback from service providers lately regarding my recent article in PHONE+ magazine (“Are You Your Worst Enemy? 10 Common Mistakes to Avoid“). The feedback was especially focused at the first item Setting Unrealistic Time-To-Success Expectations. I was approached several times by channel executives from various carriers […]

Carriers, Partners Talk Contracts, Loyalty, Expectations

As more carriers consolidate, channel partners are looking for answers from their suppliers about money, loyalty and commitment. They got many of those answers on Sunday during the Carrier Roundtable session that featured one Bell company, one wireless company and two competitive carriers. John Macario, president of consulting firm Savatar Inc., moderated the session. All […]

Savatar: VoIP Meeting SMB Performance Expectations

SMBs in the U.S. who have deployed VoIP systems say their new converged voice and data infrastructure has met or exceeded expectations, but not for the reasons VoIP providers have been touting, according to a new study from consulting firm Savatar. The findings were released at the VON show in San Jose, Calif. While providers […]

Shopping for a Wireless Vendor? Seasoned Dealer Offers Advice

As mobile communications offers become more complex, the channel is changing to serve more sophisticated clientele. Becoming a next-generation wireless dealer requires an understanding of the business proposition, starting with choosing suppliers. All mobile operator channel programs are not created equal. Thats the message of todays session, Shopping for a Wireless Supplier. Dealers must select […]

Exceeding Expectations

There is a 15-year-old boy living in my house who claims to be my son. For those of you who have teens, you will understand when I say sometimes they do things that make you think that an alien has sucked the brains from their heads and snatched their bodies. This particular child is impressed […]

Can the Pygmalion Effect Boost Your Sales?

The Pygmalion Effect comes from Greek mythology. Pygmalion, the King of Cyprus, carved an ivory statue of the ideal woman and named her Galatea. He had high expectations for his creation. Through his own will and help from the goddess Venus, Pygmalion brought Galatea to life. Fast-forward to 1968 and a classic study that showed […]

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