INFONXX, an independent provider of directory assistance and enhanced information services, has announced it has completed the acquisitions of Excell Services, the U.S.-based independent provider of directory assistance, operator services and inbound customer service, and Conduit Limited, a European information services company. Through these acquisitions, INFONXX will process more than one billion directory assistance inquiries […]
Excell Services (Booth 1516), a provider of directory assistance and operator services, has announced the expansion of its Customer Relationship Management (CRM) group. Although it already provides inbound customer care services, Excell has expanded its CRM infrastructure in its Lubbock, Texas, and San Antonio call centers in order to accommodate the increasing inbound customer care […]
Excell Services (Booth 808) is celebrating three years of providing Voice Recognition Directory Assistance (VDA) technology. Excells VDA is an automated DA service that functions much like the best human operators. The service makes every residential, business, and government directory listing in the United States available via automation. An additional feature allows callers to be […]
Delivering a eulogy is never sought, but always taken to heart. In this spirit we say farewell to one of competitive telecoms pioneers. Michael L. Bird, 62, died at his home in Park City, Utah, Saturday, July 30, following nearly a year of respiratory difficulties. Mike was born in 1943, and spent his early years […]
Wholesale VoIP provider New Global Telecom says it has contracted Excell Services to provide directory assistance and operator services for its 6DegreesIP suite. Arizona-based Excell Services is an independent provider for wholesalers. Its services also include inbound customer care.
Excell Services (Booth 219), the new company formed from the combination of Excell Agent Services and Operator Service Company (OSC), is offering new technology that enables its directory assistance customers to provide call-completion services on their own networks without the need for additional equipment at the customers switch site. Excell is a provider of directory […]
We hear from @frank_cittadino of @QOSNetworks about the future of networking. dlvr.it/RmXvFb
November 27 2020 @ 16:12:32 UTC
See who else triumphed in @microcorp's awards. dlvr.it/RmQSby
November 25 2020 @ 18:55:02 UTC
Are you a #cloud #systemsintegrator? You may be what the #CIA is looking for. dlvr.it/RmQPJw
November 25 2020 @ 18:35:02 UTC
.@ATTPartners taps a leader whose experience in sales, marketing and technology run deep. dlvr.it/RmMPtc
November 25 2020 @ 00:06:02 UTC
.@OneMetTel, @MicrolandLtd, and @Wipro scored well in Gartner's latest leaderboard. dlvr.it/RmMDJy
November 24 2020 @ 22:35:32 UTC
.@CWAUnion wants conditions placed on @FrontierCorp's #bankruptcy reorganization plan in Connecticut. dlvr.it/RmHbpp
November 23 2020 @ 23:44:32 UTC
.@WTT triumphed for a second consecutive year in @PaloAltoNtwks' partner awards. See who else won. dlvr.it/RmHKLJ
November 23 2020 @ 21:35:32 UTC
Policy change to give @LumenCPP #channelpartners higher payouts on sales. dlvr.it/RmH0bb
November 23 2020 @ 19:23:02 UTC
