every

 

Successful Advocacy Begins Locally

Comptel was founded more than 26 years ago by entrepreneurs hoping to bring to consumers an alternative to the monopolistic long-distance service of the entrenched Ma Bell, AT&T. Over the years, its members have been a driving force behind the explosion of new technologies and services, including the Internet, on which consumers and businesses depend […]

NationsLine Targets Agent Channels

NationsLine (Booth 329), a facilities-based network with more than 100 points of presence (POPs), is expanding its agent channels to offer some of the highest commissions in the industry and equity participation. On the provisioning side, NationsLine now offers instant direct online Web-based quotes for its thousands of telecom products. NationsLines menu includes complete A-to-Z […]

Connections Aid in Success

When attempting to separate yourself from the crowd, dont be afraid to turn to those around you for a little help. Thats just part of the message former NFL running back and current ESPN personality Merril Hoge will give today during his keynote address, Find a Way, at the Channel Partners Conference & Expo. And […]

First Contact

First Contact Vendors have addressed a number of contact center functions with an eye toward achieving first-contact resolution. Handling customer requests completely during the initial contact is every contact center managers goal.

NOT NECESSARILY NEWS

Presidential Debates Go Online Only Charlie Rose Yahoo!, The Huffington Post and Slate Magazine will host two online-only presidential debates during the 2008 campaign. The debates will stream from all three Web sites and voters will be able to ask candidates questions directly, in real time. PBS host Charlie Rose will moderate the events, which […]

Channel Partners Expo Marks 10 Years

PHONE+ IS CELEBRATING YET ANOTHER milestone in 2007. Not only is it the magazines 20th birthday, but its trade show, the Channel Partners Conference & Expo, is turning 10. After a decade, the Channel Partners Conference & Expo remains the communications industrys only event exclusively for The Channel agents, VARs, systems integrators, interconnects, wireless dealers […]

PERSONALITY+

Cody R. Calhoun, account director for Level 3 Communications LLC, manages some of Level 3s wholesale markets group customers in the eastern United States, and thats no bull but he also has spent some good times as a bull rider in the rodeo circuit. Cody started riding calves every spring at his family ranch in […]

SOAP BOX

The Telecom Service SMBs Really Want By Dan Baldwin LETS FACE IT TELECOM sales in todays war-weary economy isnt that much fun. Sure theres quite a bit of buzz within the channel about hosted and equipment-based VoIP sales finally picking up with SMBs. But its not like business owners are getting our numbers out of […]

Whats Your Target?

EVERY TELECOM SERVICE provider wants to make sales and it should come as no surprise that salespeople are a critical part of the process of helping customers make purchase decisions. But it doesnt occur to many telecom companies that their sales forces would be more effective if they had goals. Goals give sales associates a […]

Westcon Group to Carry CipherTrust Products

Value-added distributor Westcon Group Inc. announced today it will carry CipherTrust Inc.s product line for its resellers throughout the United States and Canada. CipherTrust specializes in messaging security. Its products stop inbound threats such as spam, viruses, intrusions and phishing, and protect against outbound policy and compliance violations. Westcon Group will start offering CipherTrustss products […]

1 2 3 4
The ID is: 71359