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Questions Surround Intelliverse Channel Program

Intelliverse has let go its vice president of channel sales and at least two members of her staff this week, leaving the status of the companys agent program in limbo. Stacy Conrad, who headed up the program when it began in January, was dismissed on Wednesday, sources told PHONE+. Several calls and e-mails to Intelliverse […]

TEOCO Updates Web-Based Claim Management Tool

TEOCO Corp. has released Claim Center 3.0, a new version of its Web-based claims management platform. TEOCO’s Claim Center provides communications and entertainment service providers with an automated solution for claim management from creation and filing through resolution. Claim Center manages claims tracking, streamlines creation and filing of claims, and allows access to claims information […]

VoiceLog Announces E-mail Notification for Third-Party Verification

VoiceLog LLC on Monday announced the availability of its Email Notification service for third-party verification. The new Email Notification enhancement is an automated service that immediately e-mails clients when verification for their subscribers does not occur. We listened to the needs of our customers and developed this free, value-added service so that our clients could […]

Premiere Global Demos PremiereAnywhere Solutions

Conferencing and communications provider Premiere Global Services Inc. at CTIA Wireless is demonstrating its recently released PremiereAnywhere solutions for people on the go. The main components are PrintAnywhere, an application that enables printing of e-mails and attachments from a mobile device to any fax machine, and ConferenceAnywhere, which allows users to conduct conference calls. PrintAnywhere […]

Le Vin, Le Beret, Le Laptop, Le Wi-Fi

The small mountain village of Gordes, France, has left the Dark Ages behind. The community, a magnet for actors and entertainers, now is as connected as any modern city, thanks to Firetide Inc. and the Ruralnet project. The Village of Gordes has been named one of the most beautiful villages of France and receives more […]

i2Telecom Releases Softphone Version of VoiceStick

i2Telecom International Inc., the maker of the plug-and-play VoiceStick, today released the softphone version of the VoiceStick service. The software is a downloadable Internet phone free to subscribers. The softphone gives users access to the i2Telecom network, no matter where they are located. It installs on a laptop or desktop PC and provides the same […]

Ignoring Anti-Spam Laws Is Risky Business

Signed into law by President Bush in December 2003, the CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003) recently has been invoked in several federal and state actions brought against businesses employing commercial e-mail advertising. As these cases illustrate, the CAN-SPAM Act carries potentially serious pitfalls for businesses - including telecommunications […]

Overheard…

Posted: 10/2003 Overheard… The nature of the regulatory process tends to obscure rather than clarify the key dynamics. Regulations emerged in telecommunications to resist the anti-consumer tendencies of monopolies. The FCC order considers the risks of monopoly regarding analog Plain Old Telephone Service, but it ignores the long monopoly track record regarding broadband connectivity. Jeff […]

TAG: Talkin’ ‘Bout My Lead Generation

Posted: 3/2003 Talkin’ ‘Bout My Lead Generation By Tara Seals Closing those sales might make you a telecom rock star in vendors’ eyes, but without an ongoing, clear understanding of your target market, lead-generation efforts can fail and the sales will begin to dry up. It’s as though someone cut the power to the PA […]

Personalization:The Key To Success In E-Marketing

Posted: 04/2002 Personalization: The Key To Success In E-Marketing By Maribeth Kuzmeski You already know marketing is about relationships. If you were a door-to-door salesman, you’d call Mrs. Jones by name, smile and make eye contact, and you’d show her how you could make her life easier. If you were sending her a direct mail […]

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