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The Unbearable Absence of Rules

By Michael Fair, MarketRace In my continuing review of my Top 10 Mistakes that Service Providers make with their channel programs: No. 4 Channel Conflict. Wow, this is a particular pet peeve of mine and one that really demonstrates that a carrier simply does not get it if a program does not have rules to […]

What does SOA have to do With it?

Its hard to miss all the hoopla surrounding unified communications, especially since the biggest software powerhouse came in off the sidelines last year. Whats interesting is that unified communications capabilities arent really new, but Microsoft Corp. behind unified communications certainly is. In fact, its presence means so much that even the industrys networking leader, Cisco […]

Are You Sitting on a Gold Mine?

Are you sitting on additional wireless revenue from your current customers that you have not mined yet because you dont want to: A) Learn countless, confusing wireless price plans.B) Study an endless myriad of devices.C) Get called on a Sunday to replace a water-logged BlackBerry device a CEO dropped into the lavatory.D) All of the […]

3CX Launches IP PBX for Windows

3CX recently released its commercial edition of 3CX Phone System, a new Windows-based IP PBX that completely replaces a proprietary PABX. Based on the open SIP standard, it interoperates with a wide range of softphones and hardware phones. Since it supports SIP, it is possible to interface with all SIP-based providers and gateways and connect […]

What Does Football Have to Do With It?

The keynote address at the Channel Partners Conference & Expo was the inimitable Joe Theismann — NFL football great. You probably heard that he was well-received by the mostly-male crowd at the show. Personally, I was impressed at how many times he jumped up on the riser/stage given his bum leg and advancing years (I’m […]

Does VPN Stand for Very Promising Networks?

That acronym works for veteran service providers when you put MPLS before it a topic that speakers will elaborate on as a managed opportunity in the session, MPLS VPN: Find Out What it Means to You (and Your Customers), held today at 9 a.m. Answering the acronym question is the easy part, but clearly understanding […]

Your Front-Row Seat for the Future

ITS GENERALLY CONSIDERED BAD manners to toot your own horn. I say this only to offer my mother plausible deniability against potential accusations that I was not taught this life lesson. Nevertheless, I am going to do it anyway. (Sorry, Mom!) To start with, I am pleased to tell you the Channel Partners Conference and […]

Snowe, Dorgan Push Net Neutrality Bill

Net neutrality got another push from Democratic senators this week as Olympia Snowe, R-Maine, and Byron Dorgon, D-N.D., reintroduced a measure that did not make it past the committee level last summer in a Republican-dominated Congress. Now, with the tables turned, the lawmakers hope they can get the backing to pass the Internet Freedom Preservation […]

IPcelerate Does IP Recording One Better

IPcelerate Inc. on Tuesday released IPstudio 2.0, the newest version of the IP recording solution for the IPsession VoIP platform. The upgrade now offers staples like audio monitoring, external storage and call filtering and a new capability billed as video blogging. IPstudio 2.0 is fully integrated into the IPsession platform, requiring no additional configuration for […]

Nextlink Adds Turnkey Resale Option

Carriers carrier Nextlink Wireless Inc. launched in October a new reseller program that includes not only the typical arms-length carrier agreement, but also a turnkey option for resellers of its broadband wireless network. The launch follows an August announcement that XO Communications Inc., Nextlinks sister company, is selling Nextlinks broadband wireless access services in nine […]

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