Virtual Hold Enhances Callback Platform
The SaaS architecture aims to simplify deploying and managing callback across voice, digital and mobile channels.
The SaaS architecture aims to simplify deploying and managing callback across voice, digital and mobile channels.
Verizon Enterprise Solutions and Synnex announced they have partnered in a first-of-its-kind distribution program.
The latest release of AirWatch will empower enterprises to bring consumer-simple and streamlined experiences to enterprise apps.
The digital workspace delivered by VMWare will address the end-user enterprise IT business mobility needs by aggregating all devices, applications and services.
USA Digital Communications Inc. (Booth 604) announced a plan to amp up its agent program with a new promotion it expects will make agents turn green with envy a free ticket to the 2008 Masters Tournament, April 7-13, 2008, in Augusta, Ga. At the fall 2007 Channel Partners Conference & Expo, USA Digital will launch […]
Software developer Digital Fairway has announced Provergent Communication Services Management Suite Version 3.2, adding enhanced workflow and reporting capabilities as well as the ability to allocate the costs associated with communication services to an organizations general ledger, said the compay. Keeping track of cost center assignments and cost allocations for communication services in a spreadsheet […]
VoIP company Citel has released its EXTender 4100 and PBXgateway 4100 through the companys network of distributors and resellers. The company also said Panasonic UK, Panasonic CME and NEC Infrontia will carry the 4100 Series. The 4100 Series is an enterprise voice network platform designed to provide small office and home office workers with access […]
Estech Systems Inc. (ESI), a manufacturer of digital and IP-based telephone systems, has unveiled new communications server products and enhancements to its Visually Integrated Phone (VIP) suite. In a recent a product rollout meeting with ESI resellers, the company unveiled the ESI-100, ESI-200, ESI-600 and ESI-1000 communication servers. The ESI-100 is the companys smallest system […]
Microsoft Corp. has unveiled its PlayReady product, new digital rights management (DRM) technology. Supporting multiple content types and flexible rights, Microsoft PlayReady gives service providers and manufacturers a single platform to manage digital media on wireless devices. PlayReady technology enables subscription, rental, pay-per-view, preview and distribution, which can be applied to a range of digital […]
Billing giant Amdocs Ltd. has launched Amdocs 7, which addresses a key question at play in the IMS market: How will the back office keep up with the converged vision of offering any service, over any network, at any time and on any device? Revenue from convergent services may be expected to grow more than […]
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