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The Conference Group Touts UBlast

The Conference Group recently announced a proprietary Web interface that allows a conference leader to create and maintain a list of conference attendees for automatic dial-out. The feature, called UBlast, enables a user to add, delete or modify dial-out lists, and then enact them automatically upon entering the conference as the leader or manually by […]

Five Ways IP Telephony Impacts Agent Dial Tone & Data Sales

By Dan Baldwin, Sales Director, ATEL Communications Inc. I just got back from the VoiceCon 2007 West Coast show in San Francisco, a show for end-user business telecom managers that want to better understand the benefits of migrating some or all of their business phone systems from TDM (time division multiplexing) voice networks to IP […]

SunRocket Who? SMBs Love VoIP

By Dan Baldwin, director of sales, ATEL Communications Inc. The failure of consumer VoIP provider SunRocket will not cool the love affair between SMBs and VoIP. The attraction to VoIP is especially strong for new and expanding SMBs looking to buy a phone system. Since re-engaging as an agent two months ago (after a five-year […]

IKANO Signs MSA With AT&T

IKANO Communications Inc., a provider of private-label, wholesale and retail Internet services, has signed a 30-month multiservices agreement (MSA) worth $26 million with AT&T. The MSA includes a new DSL commercial agreement for AT&T DSL Internet Service, which allows IKANO to provide broadband access to its end users, as well as the AT&T Wholesale Roaming […]

Dial-A-Vet

The next time you dial a call center, theres a chance youll talk with a disabled American veteran working from home. Thanks to the alliance between the nonprofit group Creating Opportunites by Recognizing Abilities and telemarketing company West Corp., more than 260 veterans now are employed as contracted agents, setting their own schedules and telecommuting […]

Desktop to Dial Tone

IT MIGHT SEEM INCONGRUOUS that a 37-year-old company might have a compelling VoIP story. Heck, the granddaddies of the industry like Cisco Systems Inc. are barely 20. But, DecisionOne Corp. executives are working on an autobiography that places the IT field services firm at the center of this nascent industry. CEO Neal Bibeau and Vice […]

NOT NECESSARILY NEWS

Hedy Lamarr: Mother of Wireless? Did Hedy Lamarr, star of such 1930s, 40s and 50s films as Samson and Delilah and My Favorite Spy, invent the technology that now underlies 3G, Bluetooth and WLAN? One writer, Rob Walters, who also serves as managing director of U.K.-based Satin Information Services Ltd., says he has the answer […]

RollCall Enhances Platform, Offers New Partner Incentive

RollCall Business Conferencing, a division of ILD Telecommunications Inc., has enhanced its conferencing platform, and is enticing agents and resellers to bring all their business to the company. Changes to the platform include the ability to replicate dial prompts and other providers PINs. ILD says new call flow emulation lets resellers and agents replicate dial […]

Pac-West Telecomm Announces Expansion into Utah

Pac-West Telecomm Inc. today announced it has expanded its SuperPOP network into Utah to address demand from its service provider customers looking to partner with Pac-West in additional states outside of the companys current five-state Western U.S. footprint. In addition to Utah, Pac-West has operations in Arizona, California, Nevada, Washington and Oregon, where it is […]

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