Business Intelligence

Anthony Daley is senior vice president and general manager, the Americas, Westcon Group North America Inc, a value-added distributor. Daley spoke with T@G in June about areas of growing importance to telecom agents, such as networking security and standards, and how to avoid becoming just a commodity to clients. T@G: What are the most important […]

Wi-Fi Meets VoIP

Posted: 1/2004 Wi-Fi Meets VoIP Connection Creates Opportunities for Channel Partners By Ben Guderian Wi-Fi technology is getting a lot of attention mostly in the consumer and public network areas. But, Wi-Fi WLAN networks also are being embraced in hospitals, retail stores, schools, factories and even general offices as ways to improve communication and lower […]

H20: Go-Juice for Cell Phones?

Posted: 12/2003 H20: Go-Juice for Cell Phones? Canadian scientists at the University of Alberta report the development of a method that allows cell phones to be powered by water. The report is published in the Institute of Physics Journal of Micromechanics and Microengineering. Driven by one of natures most used elements, the technology could provide […]

Carrier Channel: IPv6 Peering Coming to America

Posted: 3/2003 IPv6 Peering Coming to America Like many progressive peering models, IPv6 traffic exchange is coming to America with European carriers. "One of the driving factors for IPv6 is the 3G phenomenon, which is being widely accepted in Europe and the Far East," says Richard Mataka, director of sales and marketing for TELEHOUSE International […]


Posted: 10/2002 News Briefs * Michael McDonnell, vice president of Qwest Communications International Inc.’s Business Partner Program (QBPP), has resigned. Patrick Lewis, senior vice president of indirect channels, will take over McDonnell’s responsibilities. McDonnell is not the only QBPP executive to leave Qwest in recent memory. Craig Schlagbaum, director of partner program development, left the […]

Collaborative: product news

Posted: 08/2002 Polycom, MetraTech Deliver Collaboration Services, Web Billing Polycom Inc. and MetraTech have created an alliance to combine the Polycom VoicePlus audio bridge, video and Web conferencing platform functionality with MetraTech’s MetraNet Web-based billing solution to deliver converged collaboration and real-time billing to service providers. The solution will enable service providers to offer and […]

Partner Channel: Briefs

Posted: 11/2001 Partner Channel Briefs * Agent-driven UNE-P CLEC Z-Tel Technologies Inc. ( has launched "Z-LineCommunity," an interactive voice response (IVR) portal tool to help organizations with information flow. Users can access the speech recognition-enabled portal in real time, via any phone. Z-Tel also plans to use Z-LineCommunity to market its residential local and long-distance service […]

E Channel – Sales Reps Slow to Adopt Mobile Pricing Tools

Posted: 09/2001 E Channel Sales Reps Slow to Adopt Mobile Pricing Tools By Josh Long Telco Exchange Inc., a pioneer in the telecommunications portal sector, has been offering web-enabled pricing tools that can be accessed over a wireless device for more than a year.But service providers that could place the tools in their sales representatives’ […]

In Box – William Lee’s China Connection

Posted: 05/2001 In Box A Nice MeetingPlace I read the January article on a portal-web-user interface ("Service on a Portal," January 2001 PHONE+) that enables enhanced communication. The article gave an informative view of WebEx as a select communication portal enabler, which prompted me to contact you regarding Latitude Communication’s web-conferencing application. You may be […]

Business News – Payphone Providers Find Themselves A Dying Breed

Posted: 04/2001 Payphone Providers Find Themselves A Dying Breed By Josh Long Paul Chen needs to find a new line of work, if he can just get out of the old line with his shirt still on. Few people in Chinatown and elsewhere are making calls on the 200 or so payphones Chen operates in […]

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