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Look Before You VoIP

For a battered telecom industry, VoIP appears as an oasis in a desert, but practitioners caution that it’s a destination providers should not journey toward without a worn roadmap. “On the surface, it appears to be easy and plug-and-play; and it is not. A lot of people underestimate what it takes to deliver this service […]

Slam Dunk

With easy conferencing on the rise, remote collaboration is more than just a solution for the travel-weary executive set. Conferencing is finding a home with businesses of all shapes and sizes, and vendors are looking to agents to spread the word. “In the past couple of years, the industry has gotten away from attended services […]

Raindance Chooses Logitech Webcams

Raindance Communications Inc. (Booth 105), a provider of integrated Web and audio conferencing services, has forged a strategic alliance with Logitech, a desktop Web camera provider, to deploy multipoint, desktop Web and video conferencing to business people across the country. Two promotional packages are available, both combining business- quality Web cameras with Raindances integrated audio, […]

Genesys Unveils Meeting Center Features

Genesys Conferencing (Booth 320) is taking the wraps off new Genesys Meeting Center features for Web conferencing: The Desktop Meeting Launcher, Xpress Meeting and an updated interface. Desktop Meeting Launcher lets users download a meeting launcher icon, which sits in their system trays and computer desktops, enabling them to launch a meeting with two clicks. […]

Collaborative: In Search Of…

Posted: 5/2003 In Search Of… Shopping for Ideal Desktop Video Services for Channel Partners By Christine M. Meeusen It took about 50 years to get 80 percent of the U.S. population using the telephone and 10 years to get 80 percent of the population using e-mail. However, it is estimated that within three to four […]

ASCENT: CustomCall Data Systems Adds Interface to BizTelOne Clearinghouse

CustomCall Data Systems (Booth 309) today announced that it is expanding its OSS offering with software that will interface to EDI platforms seamlessly from all CustomCall order-entry applications. With the EDI interfaces, CustomCall will enable UNE-P resellers to provision orders for local service through EDI platforms without leaving the CustomCall application. Results from EDI order […]

TIME MACHINES

Posted: 05/2002 TIME MACHINES Advances in Desktop Technology Push Video Meetings Fast Forward into Future By Tara SealsTHE SPACE AGE ALWAYS WAS an unspecified era in the future, when executives would cruise around in the stratosphere. Space hotels would be destinations of choice. Also, robotic housekeepers, booster packs and video communications would be the norm. […]

Business News – Sprint Improves Wholesale Order Management

Posted: 06/2000 Sprint Improves Wholesale Order Management Sprint Wholesale (www.sprintbiz.com) will expand its portfolio of e-business applications with the release of two new solutions that permit greater customer management and control in order management.The Sprint Wholesale DeskTop Manager III and Sprint Wholesale InfoLink, electronic order management tools, will replace previous order-entry tools utilizing Sprint Mail […]

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