demand

 

GTDC Unveils New Initiatives

GTDC is introducing a U.S. training program to help these and other companies adopt best practices in forming and growing distribution partnerships.

Ask Steve: Agents Can Help SMBs Overcome IP Telephony Fear

What Do SMBs Want?Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published.    In the industry, we often joke about SMBs’ inability to deal with technology issues, almost as much as my kids joke at […]

Column: Ask Steve Ultra-mobile PCs will follow the Star Trek model

What Do SMBs Want?Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published.  I know one or two Ask Steve readers are Trekkies. Star Trek is a wonderful vehicle to stir executive-level controversy about vertical-specific applications, […]

Column: Ask Steve Mobility Tools Keep SMBs Competitive

What Do SMBs Want?Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published.  Does anyone work 100 percent of the time from the desk anymore? I doubt it. SMB employees become more mobile every year and […]

Ask Steve: Can SMBs Benefit from Hosted Contact Center Solutions?

What Do SMBs Want? Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published.  “Hello, Ms. Reynolds. This is Steve from Fabricated Plastics. Were calling to see if your recent order with us was on time […]

Column: Ask Steve Rural SMB Opportunities

Fly fishin, wide open country, clean air, starry nights, software-as-a-service (SaaS). Which one doesnt belong when you think about rural America? This month were going to look at rural SMBs and SaaS. Do these seem to be contradictory terms? Think again. Q: I own an IT services company working in a fairly rural area. What […]

Iowa Network Services Announces Growth

Iowa Network Services (INS, Booth 724) announced a recent Ethernet expansion and investment throughout the state of Iowa. INS said it has met customer requests for providing a best-in-class service to fulfill the needs of making the LAN transparent. Ethernet growth is tremendous, said INS sales manager Marty Ouverson. INS has really responded to the […]

Rivermine and BBR Wireless Management Announce Merger

TEM provider Rivermine announced a merger with BBR Wireless Management. The companies said they merged to meet ongoing, high demand for unified wireline and wireless expense management solutions from global customers and channel partners. Coming together under the Rivermine name, the combined entity will have an installed base of more than 225 companies. “End-user organizations […]

On the Level

Kevin O’HaraPhoto by Susan Goddard Level 3 Communications Inc. has been in the spotlight lately because of its two-year acquisition spree a roll-up strategy that is an integration challenge that can confound the best of operations. On top of that, the company has acquired its way into the enterprise business, making its wholesale-only approach a […]

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