decisionone

 

Before You Reach Out With VoIP, Know Your Customers Needs

VoIP is garnering a lot of press and gaining significant ground, but you need to have a good understanding of your customers specific needs and requirements before introducing Internet telephony options. That will be one of the themes of todays session, Reach Out: Deploying VoIP in Multilocation Accounts. During this session, panelist Dale Stein, co-founder […]

New Global Telecom Teams up With DecisionOne

New Global Telecom (NGT) announced at the Comptel PLUS Fall 2006 Conference & Expo a partnership with DecisionOne to offer nationwide field services for its 6DegreesIP customer community. 6DegreesIP is a branded suite of voice products available to service providers delivering retail solutions to business and residential customers. With this agreement, DecisionOne will provide VoIP […]

Desktop to Dial Tone

IT MIGHT SEEM INCONGRUOUS that a 37-year-old company might have a compelling VoIP story. Heck, the granddaddies of the industry like Cisco Systems Inc. are barely 20. But, DecisionOne Corp. executives are working on an autobiography that places the IT field services firm at the center of this nascent industry. CEO Neal Bibeau and Vice […]

News Briefs

AOL LLC and Covad Communications Group Inc. announced consumers now will be able to access the AOL service with Covads ADSL 6.0 highspeed broadband access product for as low as $39.95 per month. Key features of the service include access with download speeds of up to 6mbps downstream and up to 768kbps upstream, plug-and-play installation, […]

TalkSwitch Names DecisionOne a Certified Installer

Equipment-maker TalkSwitch has named support services firm DecisionOne a certified installer of its TalkSwitch line of IP/PSTN hybrid PBXs, TalkSwitch announced Wednesday. As a certified installer, DecisionOne will work with authorized TalkSwitch resellers to provide installation and technical assistance to TalkSwitch customers in Canada and the United States. DecisionOne will assist TalkSwitch customers with equipment […]

IPtimize Names DecisionOne Its Certified Installer

IPtimize has named support services company DecisionOne as the certified installer for its hosted VoIP services, which include the Voice Pilot IP PBX. Our nationwide technology support capability will complement IPtimize’s expertise in building VoIP networks,” said John Rooney, DecisionOnes executive vice president and chief commercial officer. DecisionOne developed the Desktop to Dialtone services, which […]

DecisionOne Inks Nationwide VoIP Support Deals

DecisionOne, a support services firm for IT, announced this week at the Internet Telephony Conference and Expo in Ft. Lauderdale, Fla., agreements with Pandora Networks and FacetCorp to use DecisionOne’s Desktop to DialTone service to install and support VoIP deployments, particularly those for customers with multiple locations. DecisionOne will support deployments of Pandora Networks’ WorkSmart […]

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