DCA

 

COMPTEL: Vinculum Selects DCA Services to Support New Market Growth

DCA Services Inc. (Booth 406) announced it will provide back-office support to Vinculum Communications Inc. Vinculum provides VoIP solutions to SMBs. It has brought in DCA to support its market expansion into South America. DCA will provide online order entry, rating and billing, online bill presentation and online customer support for customers in Brazil. All […]

DCA Taps New VP

Outsourced back-office systems provider DCA Services Inc., a Channel Partners Conference & Expo sponsor, has appointed Jeff Swenson as vice president of carrier services. Swenson is responsible for the development and sales of carrier services, according to the company, focusing on strategic revenue continuity and risk management initiatives for wholesale carriers. Swenson brings to DCA […]

VoIP Your Life LLC Taps DCA Services

Internet telephone service provider VoIP Your Life LLC said it has chosen DCA Services Inc. to provide customer support center services for its customers. Oklahoma City-based DCAs in-house customer support center is part of the outsourced back-office and convergent billing services it provides to telecommunications carriers, resellers, agents and other service providers. DCA said more […]

DCA Positions for Service Innovation

Veteran billing and back-office solutions provider DCA Services Inc. (Booth 401) has positioned itself as an enabler for service providers that continue to search for new opportunities to add billable products and services, acquire customers, improve operational efficiencies, remain competitive and grow with the changing market. More and more, service providers are dealing with disparate […]

Curtain Call

Clever marketing, better-than-ever customer service and an ever-growing array of interesting service bundles may be the glamorous face of the communications industry today, but the often underappreciated telecom bill plays just as important a part in the theater of customer interaction. Proper bill presentment can reduce operational expenditures for the service provider, aid marketing efforts […]

DCA Services Expands Printing, Mailing Capabilities

DCA Services Inc. (Booth 206) has added offset press services to its print and mail capabilities in what the company says gives clients a one-stop-shop for their printing and mailing requirements. The company also has upgraded its inserting capabilities. DCA currently offers its clients in-house variable image printing for their invoices and inserting capabilities and […]

DCA Services Offers Consulting, Auditing, Online Reporting

DCA Services Inc. (Booth 201), a service bureau for OSS and billing administration, will offer consulting, auditing services and online reporting tools as part of its service contract. DCA Services says it will perform an operational audit during the implementation phase at no additional charge to the customer, and if needed, the company will continue […]

News Briefs

VoIP network operator PointOne Inc. is buying some of the assets of IP services provider Callipso Inc., which filed for Chapter 11 bankruptcy in September. Namely, PointOne is acquiring Callipso’s existing customers, and taking over service and support responsibilities. “Given the similarities in the networks, points of interconnection and advanced VoIP infrastructures between PointOne and […]

NEWS BRIEFS

AT&T Corp. is offering consumer broadband service in 11 additional states for a total of 25 states in which the No. 1 long-distance provider offers DSL as part of a package of residential services. The new states are Alabama, Arizona, Delaware, Florida, Georgia, Louisiana, Minnesota, New Hampshire, North Carolina, Rhode Island and Tennessee. AT&T has […]

Products

ILEC-PRICER CALCULATES COSTS Network Design and Analysis (NDA) Corp. plans to release its new ILECPricer software product this month. ILEC-Pricer, a Web application that calculates ILEC costs in the United States and Canada, was designed to eliminate time consuming tariff and software updates. Only a Web browser is needed to create a quote. Barry Dortok, […]

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