CenturyLink Gives Partners, Customers More Cloud Control
The new features are part of CenturyLink Cloud’s 21-day cycle for innovation development, and were prompted in part by feedback from current partners and enterprise customers.
customer
Channel Partners SWOT SHOT: Application Consolidation
Our SWOT infographic offers tips that solution providers can use when approaching customers about applications.
EarthLink Intros New Hosted Contact Center
EarthLink’s new Hosted Contact Center will be fully integrated with the company’s Hosted Voice to allow businesses to engage in better customer conversations via email, live chat, Web, phone or social media.
4 Steps for Assuring a Successful Cloud Migration
The migration process is what really sets the stage for the future profitability of your relationship with your customer. Here are four steps to help you nail it.
Getting Your Customers to Call You First
Every time your customer sees or thinks of your business, you want them to recall all that youre capable of right now.
The Problem With Cloud Service Providers
While there is little doubt that the rise of the cloud integrator is taking place, it is occurring because most cloud providers are singular in their product focus.
Setting Customer Expectations for Circuit Installation
Educate your customers about the provisioning process including industry installation standard time frames and caveats about causes for delay.
PHONE+ POLL: Is an Agent a Customer or Supplier to a Carrier?
Is an agent a customer or supplier to a carrier? ( polls)
Channel Partners: Sales Training Drives Business Development
Tech-oriented salespeople need sales training to evolve past the hardsell-first, ask-questions-later approach thats still widely used, one of many issues examined in todays session, Learn to Sell. People try to sell before they know what the customer needs, said Russ Lombardo, president of PEAK Sales Consulting LLC. With proper sales training, they can learn to […]
Siemens Launches Global Partner Program
Siemens Enterprise Communications today announced at its U.K. Sales and Partner Conference the launch of Go Forward!, its new Partner Accreditation Program. Initially being launched in the United Kingdom, Australia and the Netherlands, the new model will be rolled out across all regions in January. Go Forward represents a global investment of $8.15 million, which […]
Galleries
.@curtallen14 named @Vonage's new #channelchief. #contactcenter dlvr.it/RZqpcM
July 02 2020 @ 18:34:03 UTC
RT @ChannelEurope: #EvolutionEU is going 100% virtual in 2020! The virtual event will deliver high-quality keynotes, conference tracks, net…
July 02 2020 @ 17:53:57 UTC
.@tradeshift unveils new #partnerprogram. #SupplyChainMarketplace dlvr.it/RZmSGl
July 01 2020 @ 21:49:32 UTC
#ATT Southwest, @CWAUnion reach contract extension agreement. #wireline dlvr.it/RZm713
July 01 2020 @ 19:39:32 UTC
.@Windstream Enterprise can help your employees “Stay Connected” while telecommuting. Find out how! dlvr.it/RZlNY6
July 01 2020 @ 15:43:31 UTC
.@TBImasteragent adds @aircall to its provider portfolio. #cloudbasedvoice dlvr.it/RZhXq4
June 30 2020 @ 21:41:02 UTC
.@AryakaNetworks, @alibaba_cloud partner for managed #SDWAN service in China, internationally. dlvr.it/RZhQ8q
June 30 2020 @ 20:49:02 UTC
.@RingCentral announces Cloud PBX for @MicrosoftTeams. dlvr.it/RZfpqJ
June 30 2020 @ 12:26:02 UTC