Customer support

 

AudioCodes One Voice for Lync Launches

The unified program simplifies voice enablement of Microsoft Lync with a comprehensive voice product portfolio and complementary professional services.

Google Simplifies Apps for Businesses

Google Apps for Businesses includes 24/7 phone support for any issue, a 25GB inbox, and a 99.9 percent uptime guarantee with no scheduled downtime. Pricing is $50 per user, per year.

CRA Champions Charging for Customer Care

CRA is packaging its customer support services for sale by other agents, enabling them to turn customer support from a cost center to a profit center.

Spacenet Debuts Custom Network Support for Enterprises

Satellite solution provider Spacenet Inc., a wholly owned subsidiary of Gilat Satellite Networks Ltd. (GILT) has announced availability of its new Enhanced Support Program, a family of customer support and network management services. Spacenet now offers different levels of customized support programs, which are also available through Spacenet channel partners. The revised plans include cost-effective options […]

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