Customer Engagement


Comm100 Unveils 3-Pronged Partner Program

The complete Comm100 platform includes live chat, artifficial inltelligence (AI) and non-AI chatbots, social media, email and self-serve knowledge base offerings

June’s New Services Roundup

They’re brand-new, and they are from the likes of MegaPath, RingCentral, Cisco and Avaya. But that’s not all. HPE, Lenovo and Barracuda are here too, just to name a few more.

Avaya Intros Customer Engagement Solution

Avaya says the new service provides midsize companies with the operational intelligence needed to enhance contact center performance and drive a high-quality customer experience.

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