culture

 

Google CFO to Retire

Google Inc. said Tuesday Chief Financial Officer George Reyes is retiring. The 53-year-old will remain at the Internet giant to assist in the search for his replacement and to help ease the transition. Google said it expects a new CFO to be in place by the end of the year. Reyes, who has been with […]

Its the People, Stupid

ITS THE PEOPLE, STUPID. Live by that slogan, and you can get elected to office, run a corner grocery, throw a great dinner party and even grow a $500 million telecom company with a little help from your friends. Its how we grew PAETEC. Its the people: employees, customers, suppliers and everyone else in the […]

Make Your Channel Partners Room Reservation While the Rate Lasts!

Don’t foget to take advantage of the exceptionately low group rate being offered at the Venetian Hotel for the Channel Partners Conference & Expo. At a rate $249 per night, that’s a $150 savings compared to the current rack rate of $399 the Venetian is offering. Rooms are limited so make sure you book yours […]

Customer Interaction Culture Key to Profitability

Exceptional customer service is key to building customer loyalty and, thus, ensuring long-term profitability. Loyalty shapes people’s choices on what they purchase, how they purchase and where they purchase. In a study conducted by the Forum Corp. on why customers changed brands, more than 60 percent switched because of poor service and lack of personal […]

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