Enghouse Wraps CTI Group Buy

CTI’s telecommunications software products include carrier-grade billing analytics, self-care, invoice presentment, multi-channel customer interaction recording and call accounting solutions.

Enghouse to Acquire CTI Group

Enghouse Systems announced Monday that it has signed a definitive agreement to acquire CTI Group for a total of about $22.5 million.

snom, ESTOS Partner

snom Technology AG announced it has teamed with ESTOS, a manufacturer of unified communications solutions, to ease the deployment of Microsoft TAPI-enabled business applications, like unified communications and CTI solutions. The partnership allows ESTOS’ ECSTA for snom middleware to convert snom’s Computer Telephony Integration (CTI) interface protocol to the Microsoft TAPI standard. ESTOS ECSTA for […]

Syntellect Releases CT Connect 7.5

Syntellect Inc., a provider of contact center interaction management solutions, announced the release of Syntellect CT Connect Version 7.5. To better serve the CTI (computer telephony integration) needs and requirements of the end user, many of the updates for this release were developed in close cooperation with Syntellect’s customer and partner base. CT Connect 7.5 […]

snom, Camrivox Offer Free VoIP Integration With Outlook

IP phone maker snom technology AG, and Camrivox Ltd., a British developer of computer telephony integration software, are now offering the snom Flexor CTI software for Microsoft Outlook as a free download. snom Flexor CTI enables users of snom’s 3xx series and snom 820 VoIP telephones to integrate their telephony with Outlook, enabling click-to-dial, contact […]

CTI Group Launches Channel Plan

CTI Group Holdings Inc. (Booth 421), an international provider of electronic invoice management and telephony applications, announced the launch of a channel partner plan that provides incentive and rebate programs along with marketing, sales and customer support for partners that sell its VoIP service. The benefits and support that come with the plan are available […]

CTI Group, Vaspian Team to Provide Hosted VoIP Call Recording, Traffic Analysis

CTI Group, a developer of VoIP applications, said it has joined forces with Vaspian, a provider of hosted VoIP services. Vaspian will use CTI Groups applications, such as emPule and SmartRecord, to deliver real-time usage analysis, event alarms and call recording to its hosted VoIP customers. Having achieved interoperability with the hosted VoIP platform, branded […]

CTI Group Integrates Traffic Analysis, Call Recording With Natural Convergence

CTI Group Holdings Inc. said it has successfully integrated its traffic analysis and call recording products with the hosted key system solution provided by Natural Convergence. Natural Convergence provides hosted VoIP application software designed to allow service providers address the needs small businesses. Natural Convergences application, branded silhouette, lets small businesses manage their phone services […]

CTI Group Features emPULSE

CTI Group (Booth 906), announced the newest product in its family of solutions, emPULSE. The product combines the features and benefits associated with traditional call-accounting systems with the convenience of Web application. Released last month for purchase in the United States, emPULSE targets small businesses. However, CTI Group also reported traction in other arenas, such […]

AccessLine Expands SmartVoice Market, Signs New Dealer

Hosted VoIP provider AccessLine on Wednesday announced the second rollout in a week of its retail SmartVoice Service. The company last week launched SmartVoice in New England; on Wednesday, it added Indiana to its coverage area and signed a new Midwest dealer. CTI Solutions Inc., a nearly 70-year-old company, serves all Indiana markets. The solutions […]

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