CTI Group

 

CTI Group Launches SmartRecord Go for Small Biz

CTI Group has launched a new premise-based call recording solution called SmartRecord Go. Designed with resellers in mind, the solution’s principle end users are smaller businesses, who increasingly are finding it necessary to record calls to address matters including dispute resolution, training and quality monitoring, as well as call regulation, explained the company. Among such […]

CTI Group Launches Pay-Per-Use VoIP Call Recording

CTI Group has debuted a pay-per-use call recording service. This new model offers the traditional VoIP call recording product, SmartRecord IP, as Software as a Service (SaaS). CTI Group said the pay-per-use model is designed to assist both enterprise and service provider customers in acclimating to call recording without the burden of a high initial […]

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