CTI Group

 

Enghouse to Acquire CTI Group

Enghouse Systems announced Monday that it has signed a definitive agreement to acquire CTI Group for a total of about $22.5 million.

CTI Group, Geckotech Partner

CTI Group (Holdings) Inc., a developer of wireless and VoIP recording, analysis and invoice management applications, has announced its U.S. operation is now partnering with Geckotech to provide ACD call management and call recording solutions to its call center customers. Since CTI Group’s ACD call management and call recording applications are both fully integrated with […]

CTI Group, CommPartners Offer Hosted VoIP Call Recording

CTI Group (Holdings) Inc. announced Tuesday it has partnered with CommPartners Connect to bring hosted VoIP call recording, via SmartRecord IP, to the small and medium sized business (SMB) markets. SmartRecord IP enables hosted VoIP call recording and also makes recordings available through the use of a point-and-click Web interface. SmartRecord IP is integrated directly […]

CTI Group, Alteva Partner

CTI Group (Holdings) Inc. (CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and VoIP management applications, has announced a partnership with hosted VoIP provider Alteva to provide hosted call recording on Alteva’s hosted VoIP platform. After lab testing and verification, CTI Group’s hosted call recording was […]

CTI Group Unveils HD Call Recording

CTI Group has announced the release of high definition (HD) call recording. The company’s SmartRecord IP now supports G.722 codec, which is compatible with Polycom’s high definition SoundPoint IP desktop phones and SoundStation IP conference phones. CTI Group expects this new wave of HD IP telephony to enhance the overall service, making VoIP a more […]

New CTI Group Plug-In Archives Recorded Calls

CTI Group has released a plug-in called SmartRecord IP Version 2.0, which allows users to instantly archive calls, meetings, Webinars and negotiations. It integrates with SugarCRM, the company’s commercial open-source solution that allows companies to track and manage customer relations. SmartRecord IP is a Web-based, VoIP call recording solution. Calls are recorded based on the […]

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