Net2phone, Five9 Team on CCaaS
Five9’s solution enables intelligent cloud contact centers.
CRM
How to Get In on the Coming CPaaS Revolution
Knowing who you are serving and how it fits with your target audience is key.
Adobe, SAP, Microsoft to Liberate Customer Data Together
The days of siloed CRM are dead, said Bill McDermott, CEO of SAP. The sale is where it all begins, not where it ends.
Perfecting Prospecting from the Man Who Made 100 Calls a Day
William Ominsky is an expert on prospecting. Here’s a preview of his Channel Partners Evolution session.
ScanSource, Intelisys Partners Get New CRM Opportunity via Canpango Acquisition
With the Canpango acquisition, ScanSource builds out a CRM practice and partners can leverage new business growth opportunities as well.
Nitel-Nextiva Partnership to Deliver Broader Technology Offerings
Nextiva serves more than 150,000 businesses nationwide.
Salesforce Rolls Out B2B Commerce Cloud
Salesforce wants companies and their customers to have the same experience with B2B Commerce as they do with other services in the Commerce Cloud lineup.
Salesforce Unleashes Essentials for Small Businesses
Available today, Salesforce says the apps enable every small business to grow and innovate faster.
Salesforce’s Ball: Einstein Is Trailblazing with AI
Ball said Einstein is AI for CRMs and it makes Salesforce the smartest CRM in the world.
Avaya Intros New Salesforce Integrations
Avaya views its relationship with Salesforce as strategic to omnichannel customer service engagements.
Galleries
.@versanetworks announced its first formal channel program. dlvr.it/RqwTfP
January 19 2021 @ 22:22:02 UTC
.@Wildix_ unveils new platform, other portfolio additions at this week's #UCCSummit. dlvr.it/RqwKzw
January 19 2021 @ 21:17:33 UTC
Image Gallery: Partner Awards honor best in the channel, with @8x8, @IntelisysCorp, @TMobile, @AppSmartcom, more. dlvr.it/RqwGvj
January 19 2021 @ 20:57:02 UTC
Meet @RDeMarzo and learn about a new telco agent regulatory watchdog group. @IQWired @DigiRobot dlvr.it/Rqrxbq
January 19 2021 @ 00:51:01 UTC
Evolve cloud networks with #cloud-managed #DDI, says @Infoblox. dlvr.it/RqpnHh
January 18 2021 @ 11:44:01 UTC
.@FCC approves @FrontierCorp's #chapter11 restructuring plan. dlvr.it/RqgPgR
January 15 2021 @ 22:35:02 UTC
Read about @AireSpring and #Avaya in our weekly wrap. dlvr.it/RqgFwb
January 15 2021 @ 21:28:32 UTC
.@calltower announces Power Partner Awards. #UCaaS dlvr.it/RqgFs3
January 15 2021 @ 21:28:31 UTC