costguard

 

Access One Taps Info Directions for CostGuard.NET Billing Solution

Info Directions Inc. (Booth 414), a developer of net-centric billing, rating, order management, workflow and selling solutions for the telecommunications industry, announced that Chicago-based service provider Access One Inc. has extended its relationship with the company and will continue operating Info Directions CostGuard.NET operations and billing solution in the Info Directions ASP. Access Ones footprint […]

Info Directions Updates OnlineBill

Info Directions (Booth 711) has released its latest OnlineBill electronic bill payment and presentment application. The release focuses on enhancing an end users ability to conduct account management activities via the Web, the company said. OnlineBill is integrated with operations and billing solutions, CostGuard.NET and CostGuard XG. It includes a GUI redesign and new features […]

McGraw to Use Info Directions Platform

McGraw Communications Inc. has extended its relationship with Info Directions Inc. by implementing the CostGuard.NET OSS/BSS software and the OnlineBill electronic bill payment and presentment platforms. McGraw Communications, which provides local, long-distance, data, Internet and video services to SMBs, will use CostGuard.NET and OnlineBill in the Info Directions ASP to manage rating, billing, operations, customer […]

Info Directions Nominated for Operational Excellence

Info Directions has been nominated for an Operational Excellence award in the Sixth Annual TeleStrategies Billing World 2006 Excellence Awards. The Excellence Awards recognize achievement in the systems and software that drive the world of communications. The Operational Excellence award recognizes projects that have resulted in significant improvements in customer operational performance. Info Directions has […]

Four MVNOs Launch Info Directions CostGuard XG OSS/BSS Solution

Info Directions Inc. (Booth 520), a leading developer of net-centric billing, rating, order management, workflow and selling solutions for the telecommunications industry, has announced it has four service providers launching MVNO initiatives using CostGuard XG OSS/BSS software. Info Directions will manage rating, billing, customer care, electronic bill presentment and payment, and channel CRM functions for […]

CostGuard.NET OSS/BSS Adds Customer-Driven Work Plans

Info Directions (Booth 305) has added new customer-driven Work Plans in the latest release of its CostGuard.NET OSS/BSS. The new release offers incumbent carriers a comprehensive OSS/BSS solution that leverages leading-edge workflow and automation tools to help streamline operations and improve productivity for a range of business processes. As the market evolves, service providers often […]

GlobalFon Implements Info Directions CostGuard.NET OSS/BSS Solution

Herndon, Va.-based service provider GlobalFon Inc. has implemented Info Directions (Booth 910) CostGuard.NET OSS/BSS software solution to manage rating, billing and customer care functions for its global leisure and business travel communications products. GlobalFon provides communications services to global travelers with a full product portfolio that includes calling cards, audio conferencing, and U.S., Canadian and […]

Info Directions Releases Latest Version, Partners for Workforce Management

Info Directions Inc. will launch a new module for plant inventory, enhance support for E911 and the master street address guide (MSAG), and implement new workforce management capabilities within the next release of its net-centric OSS platform, CostGuard.NET. CostGuard.NET V. 8.04, scheduled for next quarter, will offer inventory tracking of equipment between customer service addresses […]

Wholesale Carrier Services Taps Info Directions

Billing vendor Info Directions (Booth 512), a show sponsor, has announced that Wholesale Carrier Services Inc. (Booth 226) has implemented its CostGuard.Net software to manage OSS/BSS functions for its wholesale communications business. Wholesale Carrier Services, of Boca Raton, Fla., replaced its previous billing system to automate workflow capabilities, reduce manual activities and create a faster […]

Info Directions Unveils CostGuard.NET V. 8.03

Info Directions Inc. (Booth 617) has released the latest version of the CostGuard.NET platform for billing and order management, which includes improvements in the customer care, account management, reporting and taxation areas. Version 8.03 is available as a hosted or on-site solution. Were excited to bring so many new features to our CostGuard.NET users in […]

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