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Vero Systems and Global Capacity Enter Agreement to Provide Comprehensive Network Optimization Solutions

Vero Systems Inc. and Global Capacity Inc. have entered a teaming agreement to market complementary network optimization solutions to carriers and systems integrators worldwide. The cross-selling initiative is in response to customer requests for a network cost reduction solution that addresses both the fixed cost of the physical network and the variable costs associated with […]

Microsoft Introduces Response Point Phone System Software

Microsoft Corp. said Tuesday it has released its Microsoft Response Point phone system software aimed at SMBs to manufacturing. Microsoft worked with D-Link Corp. and Quanta Computer Inc. on the product. Microsoft Response Point, a premises-based phone system aimed at the very smallest of SMBs, certainly has competitive pricing and the integration with Outlook is […]

Digital Fairway Announces Provergent 3.2

Software developer Digital Fairway has announced Provergent Communication Services Management Suite Version 3.2, adding enhanced workflow and reporting capabilities as well as the ability to allocate the costs associated with communication services to an organizations general ledger, said the compay. Keeping track of cost center assignments and cost allocations for communication services in a spreadsheet […]

Summer of the Small Business

Samsung dealer Scott Lange helps small business users like Mike Rowley. Photos by Bering Photography Mike Rowley is the treasurer for Rowleys Tires & Automotive Services Inc., in Bay City, Mich. He is the third generation of Rowleys in the business, which was started by his grandfather in 1921. Like many people in family-owned businesses, […]

Death of Desktop IP Phones Looms

Long ago, many people viewed VoIP as simply a low-cost, low-quality alternative to POTS. People were prepared to accept uncertainty about connections, audible distortions and conversation-impeding delays in order to talk to people on the other side of the world via the Internet for a tiny fraction of the cost they would have paid their […]

iPhone Due June 29

Apple Inc.s iPhone will be released June 29 according to TV and Internet commercials the company began airing over the weekend. The much anticipated device, which will include Web, phone and iPod capabilities, will cost $499 for a 4GB version and $599 for the 6GB product. AT&T Inc. will be the exclusive carrier for the […]

ShoreTel Adds New Applications

ShoreTel Inc. has added two applications NetSuite Integration Application and Cost Recovery Integration. NetSuite Integration automatically links incoming calls to existing customer records and sends new customers to a new record creation screen. Users can attach call notes to customer records, which are accessible from anywhere at anytime by others in the business. The Cost […]

General Session Offers Whole Truth About VoIP

Todays general session, The Whole Truth About VoIP, will provide Channel Partners Conference & Expo attendees with a soup-to-nuts education on VoIP. Stephen Olejniczak, director of operations at ATI, will begin his presentation by talking about the evolution of VoIP legitimacy and how the technology began as a hobbyist tool to become integral in long-distance […]

Vero Systems Provides Cost Savings for Alltel

Vero Systems Inc. has completed the first two phases of its least-cost traffic management program, which will reduce the voice cost of access and increase vendor performance for wireless provider Alltel. The strategy combines the use of Vero Systems routing optimization software, Acuité, and the companys professional services. Vero Systems said its financial reporting capabilities […]

CLEC Poster Child Trinsic Files for Bankruptcy Protection

Struggling CLEC Trinsic Inc., the former Z-Tel Technologies Inc., has filed for Chapter 11 bankruptcy protection. The company has steadily been losing money in what CEO Trey Davis called a post-UNE-P marketplace. In its most recent financial report with the Securities and Exchange Commission in December, Trinsic reported third-quarter losses of $1.5 million, or 8 […]

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