CosmoCom

 

CosmoCom, HP in Global Resale Pact

CosmoCom announced HP will become a global reseller of CosmoCom’s CosmoCall Universe (CCU), an all-IP contact center platform. The agreement will enable HP’s direct sales force and its channel partners to resell CCU integrated with the HP OpenCall Media Platform (HP OCMP) to enterprises and service providers. The integrated offering brings together CosmoCom’s next-generation contact […]

Ask Steve: Can SMBs Benefit from Hosted Contact Center Solutions?

What Do SMBs Want? Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published.  “Hello, Ms. Reynolds. This is Steve from Fabricated Plastics. Were calling to see if your recent order with us was on time […]

The ID is: 72437