The article, Curtain Call: Bill Presentation Critical to Good Reviews for Customer Relations, in PHONE+ May 2005, Pages 50-52, misidentified an image of a sample bill from CSG. PHONE+ apologizes for the error.


The article, “Mergers May Leave Agents Spinning Wheels,” in PHONE+ May 2005, Pages 22-23, misspelled the name of Peter Radizeski, president of RAD-INFO Inc. The article, “Big Brand MNVOs Need Big Back-Office Support,” also in PHONE+ May 2005, Pages 30-34, contained a diagram with missing text. The correct diagram is below. PHONE+ apologizes for the […]

ESI Announces ExpeRA

ESI Ltd. released a revenue assurance product to the North American market at Billing and OSS World 2004, called ExpeRA. The solution ensures invoice accuracy and plugs revenue leakage with an error analysis tool that tracks the root cause of unbilled or erroneous fees and usage, and real-time visibility to audit rules; it also allows […]


Posted: 8/2003 Corrections The following entries in the annual PHONE+ Industry Directory were incorrect. This is the correct information. Communication Connection P.O. Box 670 483 Port Leon Drive St. Marks, FL 32355 +1 850 925 1100 Fax: +1 850 925 0170 Toll Free: +1 800 798 5616 Contact: Ron McKaye, President E-mail: Web Site: […]


Posted: 6/2003 Corrections/Clarifications Listings for these companies were incorrect in the April 15 edition of PHONE+ Carrier, Reseller and Agent Sourcebook. These are their updated listings: Early Lennon Crocker & Bartosiewicz PLC 151 S. Rose St. Kalamazoo, MI 49007 +1 269 381 8844 Fax: +1 269 349 8525 Contact: Patrick D. Crocker, VP & Attorney […]


Posted: 12/2002 CORRECTIONS & CLARIFICATIONS INCORRECT OR INCOMPLETE INFORMATION about the following companies was listed in the Fall 2002 Telecom Carriers, Resellers & Agents Source Book. Here are the correct listings. We regret any inconvenience. Please contact Sharon Maher with any questions, concerns or further corrections. ( To list your company in our Spring 2003 […]

Soap Box – The Real McCoy

Posted: 10/2001 Soap Box The Real McCoy By H. Russell Frisby Jr. The Telecommunications Act, which held so much promise when it became law 51/2 years ago, did little to settle the debate over the future of telecommunications in America.If anything, the fevered pitch over that last bastion of monopoly power — the local loop […]

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