Convergys

 

Convergys Acquires Ceon Corp.

Convergys Corp. (CVG) has announced it’s expanding the breadth of its Business/Operations Support Systems (BSS/OSS) solutions available to clients through the acquisition of Ceon Corp. The new capabilities enable Convergys clients to more effectively manage their entire product lifecycle across all network domains, shortening time to market for new convergent offers, improving quality, and reducing […]

BEYOND THE CALLING CARD

PREPAID SERVICES WERE once the province of the calling cards, the creditchallenged and the unbanked. Now, prepaid is becoming an important part of the picture for service providers competing with blended service bundles that mix pre- and postpaid models within one account. Accordingly, billing systems are evolving to support these portfolios. The drivers for converging […]

Branching Out

WHILE THE SEED OF WIRELESS RESALE has matured into a mighty oak of a market, it has relied on a largely prepaid business model to date. Recently weve seen a different kind of nut, as postpaid operators have emerged to widen the focus for the market segment. Ampds Hollywood phone was designed for the young […]

From Small Operator to Smooth Operator

FOR LONG-DISTANCE RESELLERS, CLECs and smaller telecom operators, the wolves are prowling the perimeter in the form of squeezed margins, ubiquitous brand messaging fallout from the great cable-ILEC triple-play battle, and nontraditional competitors. Its not easy being small today, and carving out a successful niche means knowing your existing and potential customers. Thus, customer relationship […]

BSG Names Two New Execs

Billing Services Group Ltd. (BSG) said on Monday it has named two new executives, one in Europe and one in North America. Chris Rees joins the company as general manager of convergence and will be working from BSGs London office. He is tasked with opening new market opportunities. Rees has worked in IT and communications […]

Companies Announce Support for Disney Mobile

Now that the Walt Disney Co. has announced the launch of its own MVNO and accompanying phone, several companies revealed today they have been contracted to help bring Disney Mobile to market. Telcordia Technologies Inc. is hosting the MVNO with its platform that includes the converged application server and converged real-time charging software. The company […]

PRM-utations

Back-office permutations are afoot in mobile. Data content and applications are a new source of revenue and profit as device and network technology maturity have continued to broaden the scope of services available to mobile handsets. At the same time, carrier processes and infrastructure are struggling with increased complexity, particularly since the business processes often […]

ESPN Mobile Looks to Brightpoint for Service Enablement

ESPN Mobile, the MVNO from ESPN scheduled to launch in early 2006, has chosen Brightpoint Inc.s subsidiary, Brightpoint North America L.P., as its enabler. This means Brightpoint will facilitate services including inventory management, custom packaging, reverse logistics and fulfillment for the MVNO. ESPN Mobile already is working with Visage Mobile and Convergys Corp. Visage Mobile […]

News Briefs

Service provider Access One Inc. has hired two new executives. Jonathan Mitch Mitchell will serve as vice president of operations, responsible for the network and operations departments. He will provide technical and service direction for Access One and manage its network. Mitchell will take Access One through its transition from a switchless reseller to a […]

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