Business News – Coalition Formed to Promote Convergence

Posted: 08/2000 Coalition Formed to Promote Convergence More than a dozen telecommunications company have formed the National Convergence Alliance (, an organization whose mission is to define, promote and educate about convergence in the communications industry.“Industry leaders have been looking for a means of bringing together the elements of convergence clearly and understandably,” says Don […]

Toward Cost-Effective ‘Convergence’

Posted: 03/2000 Toward Cost-Effective ‘Convergence’ By Pedro Colaco Deregulation and fierce competition are reducing revenue and eroding profit margins, which no longer surprises any voice service provider. Also, revenue growth in the voice services market virtually has halted at between 2 percent and 5 percent in the United States and is only slightly higher globally. […]

IAD: Convergence Key for Small Businesses

Posted: 11/1999 IAD: Convergence Key for Small Businesses By James R. Dukart Competitive carriers are using IADs to provision new and attractively priced service bundles to data-hungry small- business customers. The architects and designers at Weideman Architects may not have thought of it as such, but they had a serious data problem. In the course […]

Convergence of Market Forces Is Future of SpotMarket

Posted: 11/1999 Convergence of Market Forces Is Future of Spot Market Downward pressure in the spot market on rates is having a decisive impact on the fundamental structure of the industry. As rates decline, the industry adjusts contract structures and trading mechanisms on its own in the spot market, while regulators must account for these […]

Outsourcing Network Operations Goes Mass Market

Posted: 01/1999 Outsourcing Network Operations Goes Mass Market By Jeff Wilson The outsourcing of data network operations–from initial design and installation to daily network operations and help-desk management–to a third party, such as a service provider, integrator or value-added reseller (VAR), is coming to a mass market near you. Competition, the long-promised byproduct of the […]

Capitalizing on Convergence

Posted: 11/1998 Capitalizing on Convergence By Jeff Wilson Convergence" is on the tips of everyone’s tongues this year. But when spoken, it might mean one thing to one person and another to someone else. For some, the word conjures images of new carrier infrastructure, built of glass and carrying voice and data in packets. Other […]

Billing Systems: Where the Rubber Meets the Road

Posted: 12/1997 By Dan Baker and Nancy Duvergne Smith If the telecom business is a race car–fast-moving and subject to quick turns–then billing is where the rubber meets the road. But a billing engine is only as good as its grip on the pavement–and customers’ loyalty. Billing managers build that loyalty by producing a finely […]

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