continuity

 

M5 Networks Launches Call Center

M5 Networks (Booth 509), an outsourced VoIP phone system service provider, announced the launch of M5 Call Center, an M5 On-Demand Solution. A component of M5s innovative voice as a service (VaaS) model, M5 Call Center enables decision makers and call center supervisors at medium businesses to make informed decisions about staffing and call flow. […]

Catalyst Telecom, Avaya Create System for Disaster Readiness

In an effort to assist communities and organizations affected by natural disasters or major communications disruptions, Catalyst Telecom has become an authorized distributor of the Avaya Inc.’s Mobile Communication System (MCS). The MCS is a standalone system designed to deploy emergency response communications during disaster relief or recovery efforts and for temporary operations when communications […]

Improving Communications in Emergency Situations

With business continuity planning on the rise, Rob Moffat, president and co-founder of Wallace Wireless Inc., in partnership with BlackBerry, has released a white paper addressing ways companies can ensure they are prepared for anything by deploying wireless software solutions. Click to view the white paper, Improving Communications in Emergency Situations: Mobile Business Continuity Planning […]

Manual Intervention

In the back rooms or on the bottom shelves at almost any small, medium or large business, there rest the emergency manuals. Employees consult these manuals during an emergency situation to determine what protocol to follow, the tasks for which they are responsible and whom to call during which stages of the incident that is, […]

Appia Announces Disaster Recovery Service for SMBs

Appia Communications, a provider of managed IT and telecom services, has announced a disaster recovery service designed specifically for SMBs. The service combines Appia’s managed voice services with its data storage and network monitoring solutions to ensure business continuity during a crisis or emergency. Appias service offers a customized plan that outlines what will be […]

BroadSoft Stuffs the Trunk

BroadSoft Inc., which has seen business trunking become the fastest-growing part of its business, has added new disaster recovery-related features, an FMC component, a bursty traffic option and improved activation functionality to its business trunking application. Trunking in this case refers to the connectivity from the service provider to the end user. The disaster recovery/business […]

Back-to-Back Sessions Outline Opportunities in Business Continuity Planning

With the recent natural disasters top of mind, business customers are interested in ensuring their operations are uninterrupted by a hurricane, power outage, computer virus or other unplanned incident. While in-house business continuity and disaster recovery (increasingly known as BCDR) solutions predominate now, business decision makers will be motivated by the convenience and security afforded […]

SES AMERICOM Seeks Resellers for REDiSat Continuity Solution

SES AMERICOM (Booth 330) announced it is seeking strong resellers to help meet the growing interest in and demand for its business continuity solution, REDiSat. The REDiSat Network is designed to keep businesses up and running even when network connections and phones are out. Banks, utility companies, integrators and hospitals are among the first to […]

SES AMERICOM Seeks Resellers for REDiSat Continuity Solution

SES AMERICOM (Booth 330) announced it is seeking strong resellers to help meet the growing interest in and demand for its business continuity solution, REDiSat. The REDiSat Network is designed to keep businesses up and running even when network connections and phones are out. Banks, utility companies, integrators and hospitals are among the first to […]

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