Five9 AI Portfolio to Get Boost from Inference Solutions Acquisition
IVAs are rapidly becoming a requirement of the modern contact center.
contact center
UC Roundup: Zoom Phishing Scam, Broadvoice Data Leak
Security is top-of-mind in UC this week. In the Zoom phishing scam, bad actors pose as Zoom corporate.
8×8 Open Channel Program Adds Pax8 as Strategic Partner
The cloud distributor now offers partners across the U.S. the 8×8 Open Communications Platform.
8×8, Cisco, Five9, Mitel ID’d as Tops in Contact Center Analytics
Contact center analytics solutions offer advanced call-routing.
sponsored
How Partners Are Making Big Bucks with CCaaS Sales
The channel partner is at the heart of the nexus of three major transformation trends.
8×8 Expands Open Communications Platform Reach with Telarus
Telarus wants to accelerate business opportunities into the United Kingdom for its sales partners.
Dialpad Acquires Highfive for Enhanced Video Capabilities
The acquisition gives Dialpad and Highfive expansion opportunities with past customers.
Lifesize Buys Kaptivo, Adds Digital Whiteboard Application
Lifesize and Kaptivo had already been engaged in a reseller relationship.
Vonage Contact Center Integrates with Microsoft Dynamics 365
Agents can increase productivity, access customer insights and improve the customer experience.
Top Gun 51 Profile: Star2Star Chief Marketing Officer David Portnowitz
Everything Star2Star CMO David Portnowitz and his team do is with the channel in mind.
Galleries
.@ATTPartners taps a leader whose experience in sales, marketing and technology run deep. dlvr.it/RmMPtc
November 25 2020 @ 00:06:02 UTC
.@OneMetTel, @MicrolandLtd, and @Wipro scored well in Gartner's latest leaderboard. dlvr.it/RmMDJy
November 24 2020 @ 22:35:32 UTC
.@CWAUnion wants conditions placed on @FrontierCorp's #bankruptcy reorganization plan in Connecticut. dlvr.it/RmHbpp
November 23 2020 @ 23:44:32 UTC
.@WTT triumphed for a second consecutive year in @PaloAltoNtwks' partner awards. See who else won. dlvr.it/RmHKLJ
November 23 2020 @ 21:35:32 UTC
Policy change to give @LumenCPP #channelpartners higher payouts on sales. dlvr.it/RmH0bb
November 23 2020 @ 19:23:02 UTC
John Muscarella of @coxbusiness with tips on jazzing up the typical #webinar with a roundtable approach. dlvr.it/RmGmlh
November 23 2020 @ 18:03:02 UTC
Today is the last day to apply to #NextGen101 (an #MSP501 list)! Get your application in by 11:59 pm ET for your ch… twitter.com/i/web/status/1…
November 23 2020 @ 16:15:01 UTC
ICYMI: @Mitel and @PaloAltoNtwks made the news last week. dlvr.it/Rm6M27
November 20 2020 @ 20:49:02 UTC