8×8 Unleashes Open Communications Platform, Voice for Microsoft Teams
The platform combines voice, team chat, meetings and contact centers offerings.
contact center
Dell Technologies Vet Named Vonage’s New Chief Executive Officer
Rory Read replaces Alan Masarek, who has served as CEO since 2014.
UC Roundup: Mitel on Shifting to Cloud, Windstream’s New Web Chat
We also offer updates from Phone.com and Avotus.
Vonage Contact Center to Integrate with ServiceNow
The companies say Vonage Contact Center for ServiceNow improves productivity for businesses with call centers.
Vonage Combines Contact Center and Unified Communications
Vonage owns the entire stack, from contact center to unified communications, APIs and AI.
COVID-19: CenturyLink Reassures Partners, AudioCodes, Extreme Networks, More
CenturyLink continues to closely monitor developments related to the coronavirus.
Coronavirus Prompts New Remote Workforce Offers from Talkdesk, Helpshift, Others
Traditional contact centers have a higher potential to be hit hard by a health crisis or natural disaster.
Ribbon Communications Rolls Out Remote UC&C Offering
Ribbon’s Kandy cloud-based solutions deliver full UC, collaboration and omnichannel contact center.
OpenText Expands Capabilities with XMedius Purchase
XMedius provides technologies to optimize the omnichannel customer experience.
Reinvent Adds CoreDial, Windstream, CenturyLink Vets to Service Delivery Team
Reinvent Telecom is experiencing high demand from its reseller partners.
Galleries
.@curtallen14 named @Vonage's new #channelchief. #contactcenter dlvr.it/RZqpcM
July 02 2020 @ 18:34:03 UTC
RT @ChannelEurope: #EvolutionEU is going 100% virtual in 2020! The virtual event will deliver high-quality keynotes, conference tracks, net…
July 02 2020 @ 17:53:57 UTC
.@tradeshift unveils new #partnerprogram. #SupplyChainMarketplace dlvr.it/RZmSGl
July 01 2020 @ 21:49:32 UTC
#ATT Southwest, @CWAUnion reach contract extension agreement. #wireline dlvr.it/RZm713
July 01 2020 @ 19:39:32 UTC
.@Windstream Enterprise can help your employees “Stay Connected” while telecommuting. Find out how! dlvr.it/RZlNY6
July 01 2020 @ 15:43:31 UTC
.@TBImasteragent adds @aircall to its provider portfolio. #cloudbasedvoice dlvr.it/RZhXq4
June 30 2020 @ 21:41:02 UTC
.@AryakaNetworks, @alibaba_cloud partner for managed #SDWAN service in China, internationally. dlvr.it/RZhQ8q
June 30 2020 @ 20:49:02 UTC
.@RingCentral announces Cloud PBX for @MicrosoftTeams. dlvr.it/RZfpqJ
June 30 2020 @ 12:26:02 UTC