communications enabled business processes


Avaya: ACE Upgrade Ushers in CEBP 2.0

Avaya has upgraded its Agile Communication Environment software platform to enable what it dubs as the second generation of communications-enabled business processes.

NEC Elevates Solutions Performance

NEC launched Elevate Performance,” a methodology for designing, integrating and managing IT and communications solutions.

Avaya Unveils First Custom Aura Applications

VoiceCon – Avaya Inc. delivered on a promise to create custom and vertical industry applications leveraging the Avaya Aura architecture with the introduction of the Avaya Notification Solution (ANS) and Avaya Proactive Outreach for Financial Services. Both applications are available through Avaya’s indirect sales channel. Released in May, Avaya Aura integrates communications across multivendor, multilocation […]

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