Cable Promise Still Out There

By Ben Henkels, Principal, Communication Management Partners It is all too obvious that cable companies are building out their data infrastructure capacities. In a lot of ways this is good for the SMB space. What the cable companies are missing is the ability to properly facilitate multilocation, multimarket implementations. It is unfortunate that the structure […]

Keep an Eye On Your Money

        By Ben Henkels, Principal, Communication Management Partners To some of us, it seems all we need is yet another thing to keep track of these days. We are doing more with fewer resources; we have more time into securing sales, but at least we have our residual commissions coming in. Wait […]

It’s Not New Math

      By Ben Henkels, Principal, Communication Management Partners It appears that in this “new” economy, we need to help some of our customers with economic fundamentals to get past their hesitations to sign anything; even if it is good for them. In this environment, we find business managers and owners who are so […]

Learn More, Earn More

        By Ben Henkels, Principal, Communication Management Partners Read, listen, ask and participate. There is a lot of discussion in the channel about how and where people can learn what is needed to sell more advanced solutions like MPLS with integrated voice. The opportunity to learn, or should I say the availability […]

Eschelon Telecom to Serve as CMP Case Study

Eschelon Telecom Inc. today will serve as a case study for how to successfully negotiate the change management process (CMP) clause of an ILEC interconnection agreement. Gregory Merz, a principal at Gray, Plant, Mooty helped the Minnesota-based CLEC seal the deal; he will head a panel that will give CLECs tips for following Eschelons lead. […]

BullsEye Telecom Adds TEM

BullsEye Telecom (Booth 422) is adding telecom expense management to its flagship product, Corporate Advantage, which combines broadband with local toll and long-distance services to meet the needs of multilocation companies. BullsEye Telecoms expense management service, powered by Tangoe, provides robust reporting and analytics allowing customers to view their telecom expenses across all service types. […]

Vero Rolls Out Call Management Point

OSS provider Vero Systems Inc. (Booth 806) has rolled out Call Management Point (CMP), the companys platform for moving voice routing beyond the switch and into the intelligent layer of the network. The company says this allows for more complex, real-time voice-routing techniques. The technology employed in CMP provides the highest level of routing sophistication […]

4TelecomHelp to Offer Tangoe TEM Services

Tangoe Inc., a provider of telecom expense management (TEM) software and services, said today it has signed a partnership agreement with Pennsylvania-based consulting firm 4TelecomHelp. 4TelecomHelp will add Tangoes Communications Management Platform (CMP) software to its managed services offerings for mid-sized organizations. Tangoe is the backbone of our ability to provide customers with turnkey managed […]

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