CIS

 

Building Customer Loyalty With Customer Interface Software

Posted: 04/1998 By Jay Waldron What happens when a customer calls your main number in Sacramento, Calif., with questions regarding an account? Can you answer all those questions? Or do you have to transfer them to a division in Amarillo, Texas, to answer the second question? Does the representative in Amarillo then have to transfer […]

The ID is: 52642