churn

 

iPhone 6, Low Churn to Drive AT&T’s Q3 Numbers

AT&T CSO John Stankey said he anticipates that churn numbers will be low despite the increasing competition for customers among the big four wireless carriers. He also predicted a big finish to the quarter as Apple’s new iPhones go on sale on Friday.

Fewer-Than-Expected Subs Dump Sprint for Rivals

AT&T, Verizon Wireless and T-Mobile didn’t pick up as many new customers from America’s third-largest wireless operator as the so-called experts thought they might in the first quarter.

AT&T, T-Mobile Gear Up to Fight for Customers

AT&T is offering T-Mo customers up to $450 per line if they cut ties with their carrier, trade in an eligible smartphone and sign up with the Dallas-based wireless giant.

T-Mobile Customers Most Likely to Switch, Verizon Least

Among handset manufacturers, only Apple’s iPhone seems to have a real lock on its customer base. Even owners of the wildly popular Samsung Galaxy S III wouldn’t hesitate to dump their current smartphone for something else.

8×8 Churn Takes a Welcome Drop

Communications provider 8×8 on Wednesday reported that business-customer churn in its latest quarter fell to a record low.

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