Arbitration: A Double-Edged Sword

Most agreements, including most telecommunications agreements, contain language identifying the forum in which disputes will be resolved. To an everincreasing degree, telecommunications agreements require the parties to submit their disputes to arbitration. Although these provisions can be among the most important in any agreement, they are little understood, buried in the boilerplate at the end […]

Technically Speaking

Posted: 11/1998 Technically Speaking Voice Recognition May Soon Unseat DTMF By Jennifer Knapp Dual tone multifrequency (DTMF), the de facto standard user interface for most enhanced telecommunications services, is on the verge of being pushed aside by speech-recognition technology. "Microsoft has demonstrated in PCs (personal computers) the power that control of the user interface provides," […]

Signs of Intelligence

Posted: 10/1998 Signs of Intelligence Open, Software-centric IN Solutions Help Next-Gen Telcos Bring Enhanced Services to Market Quicker and Cheaper By Khali Henderson As "the" telephone network is redefined to include not only the public switched telephone network (PSTN) but also the Internet, wireless, satellite and corporate networks, so too must be the provision of […]

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