change

 
Change

October’s Channel Program Changes

This month’s channel-program changes roundup includes Dell EMC, Intelisys, ScanSource, Viptela, CloudJumper, CoreDial, Spectralink, IGEL Technology, Rancher Labs, StorageCraft, Infinera and Salesforce.

Shift Happens

It isn’t change that makes or breaks you — it’s how you handle it.

In the Groove: Technology Affects Publishers

We are creatures of habit. Why, I am not sure, but certainly I am guilty of it. I order the same entrée at the restaurants I frequent. I drive to work via the same route day after day. I park in the same spot even though it’s not reserved. How about you? Just this morning, […]

Connections Aid in Success

When attempting to separate yourself from the crowd, dont be afraid to turn to those around you for a little help. Thats just part of the message former NFL running back and current ESPN personality Merril Hoge will give today during his keynote address, Find a Way, at the Channel Partners Conference & Expo. And […]

Compensating for Change

Compensating for Change With increasing portfolio complexity and a wide range of customer targets, resellers, master agents and service providers are wrestling with how to realign their indirect and direct sales channels to overcome a stagnate reality: Too many salespeople are unfocused, chasing the opportune sales instead of pursuing more difficult, highmargin prospects.

Making Regional Change

By Peter Radizeski, RAD-INFO In speaking with a BellSouth Partner, an interesting fact showed up. There are only about 400,000 business names left in the database for call centers to target. And since there are about 30 call centers operated by either AT&T Southeast or by the various partner agencies, those businesses must get three […]

Compensating for Change

With increasing portfolio complexity and a wide range of customer targets, resellers, master agents and service providers are wrestling with how to realign their indirect and direct sales channels to overcome a stagnate reality: Too many salespeople are unfocused, chasing the opportune sales instead of pursuing more difficult, highmargin prospects. Fortunately, theres hope. Companies can […]

For the Record

For the Record Archer Daniels Midland (ADM), the 105-year-old supermarket to the world, needed a change. For years, its Minneapolis contact center recorded all calls on tape. The multibillion-dollar company fields global inquiries and is required to document them.

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