T@G Master Agent Certification Program

PHONE+ and its T@G Partner Portal are rolling out the telecom industrys first master agent certification program in order to bring clarity to the definition of this unique player in the distribution channel. The definition of a master agent has been a moving target, says Marla Ellerman, group publisher of PHONE+. Everyone has opinions but […]

Channel Partners News – Gearing Up for Chicago

The fall Channel Partners Conference & Expo will be held Aug. 30 to Sept. 1 at the Chicago Hilton. On tap are new innovations in the conference program and new networking opportunities. The Windy City will blow the education session in new directions. Most significantly, the planning team at Virgo Publishing has decided to take […]

Consolidated Operator Services Achieves Master Call Center Certification

The Consolidated Operator Services centers (Booth 428) in Mattoon and Taylorville, Ill., recently were recognized by consulting firm The Paisley Group Ltd. as Master Call Centers for providing exceptional customer service to directory assistance customers, the company reports. Data from The Paisley Group Ltd show Consolidated ranks higher than major local and long-distance carriers in […]

Channel Partners News – Dont Miss TAG Certification

Dont Miss TAG Certification To be held Monday, March 22, from 9 a.m.-noon, and free with full package registration! These concurrent seminars will give you the knowledge you need to run a savvy channel partner business. Find out how to position services or get the scoop on evaluating vendor choices. Both of these business strategies […]

Channel Partners Expo Lights Up South Beach

Posted: 11/2003 Channel Partners Expo Lights Up South Beach Photos MarketRace LLC’s Nik Nesbitt American Telesis Inc.’s booth Attendees for T@G Certification A hopping expo hall BTI’s hub of activity Previous Page | Next page

Agency Channel: Who Wants to be a Reseller?

Posted: 07/2000 Who Wants to be a Reseller? By Tara Seals Who wants to be a millionaire? We all do. And, from the comfort of our sofas, we’re sure our final answers would lead us swiftly to an entry in Regis Philbin’s checkbook. In much the same way, agents are looking at the resale business […]

Business News – Qwest Unveils New Partner Program

Posted: 06/2000 Qwest Unveils New Partner Program By Tara Seals Qwest Communications International Inc. (www.qwest.com) Alternate Channel Sales has revamped its partner program, unveiling a mix of web-based and instructor-led training, with pre- and post-training assessments and optional certification.The program consists of partner education and certification, a three-tiered membership structure and an elite partner program, […]

Agency Channel: Carriers Revisit Agent Training

Posted: 06/2000 Carriers Revisit Agent Training By Tara Seals As long distance fades as a revenue base, carriers introduce more complex local, data and integrated services. This has agents, wary of the shift, demanding improved training that is better suited to specific needs.Several carriers have stepped up to the plate by expanding agent training programs, […]

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