How to Make the Most of the Growing CCaaS Opportunity
CCaaS is evolving to account for the needs of the newest generation of customers.
CCaaS is evolving to account for the needs of the newest generation of customers.
Avaya president and CEO Jim Chirico said 2018 was the first chapter of improving his company’s trajectory as a business.
Nextiva Contact Center is available for companies of all sizes.
It’s no secret that UCaaS and CCaaS are red-hot. Here’s how to take advantage.
Businesses can buy Avaya’s latest smart desktop devices via a monthly subscription.
For its fiscal third quarter that ended in June, Avaya had more than 3 million seats in the cloud across its private and public cloud offerings in UCaaS and CCaaS.
In addition to OfficeSuite UC and UCaaS/CCaaS Mitel offerings, Windstream Enterprise offers its SD-WAN Concierge, Cloud Connect and Wi-Fi solutions.
Last week, CoreDial launched a range of deployment options for its flagship CoreNexa Contact Center customer engagement platform.
The third wave of communication is one system of engagement in the cloud
This is the largest funding round ever raised for a private company in the contact-center industry.
Our writers covered a lot of #EC19 this week. Here are our seven most-viewed articles. goo.gl/fb/GGA23A
March 22 2019 @ 20:49:42 UTC
.@Oracle lays off employees this week to focus on #cloud. goo.gl/fb/vg4w9h
March 22 2019 @ 20:35:09 UTC
"The big, one-stop-shop providers just can't keep up with this pace of change." goo.gl/fb/Ew3Lq2
March 22 2019 @ 20:35:09 UTC
.@8x8 @Avaya announce latest UC, cloud offerings at #EnterpriseConnect. feeds.feedburner.com/~r/ChannelPart…
March 21 2019 @ 22:56:00 UTC
Revisiting our list of 20 top #UCaaS providers, one year later. @Avaya @Cisco @RingCentral goo.gl/fb/cXfpFc
March 21 2019 @ 18:07:24 UTC
Read about @SilverPeak's latest channel efforts in our latest #SDWAN column. goo.gl/fb/3ZT3fy
March 20 2019 @ 23:16:28 UTC
.@Vonage unveils first integrated offering since @NewVoiceMedia acquisition. #contactcenter goo.gl/fb/ugnHM4
March 20 2019 @ 17:47:29 UTC
.@varonis announces Partners in Excellence awards @Optiv @DellEMCPoland @AsystecDMS. goo.gl/fb/PgzKdV
March 20 2019 @ 17:00:17 UTC
