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Eschelon Telecom to Serve as CMP Case Study

Eschelon Telecom Inc. today will serve as a case study for how to successfully negotiate the change management process (CMP) clause of an ILEC interconnection agreement. Gregory Merz, a principal at Gray, Plant, Mooty helped the Minnesota-based CLEC seal the deal; he will head a panel that will give CLECs tips for following Eschelons lead. […]

Aspect Software Practices What it Preaches with Asterisk Business Edition Implementation

Interest in open-source implementations has been steadily growing in the wider technology community and has now entered the communications arena. Companies are beginning to recognize open source as a viable telephony option for an IP PBX. The reasons for this increase interest: lower costs, extreme flexibility, highly customizable applications and even heightened security protection. Adoption […]

Vonage Guilty Again of Patent Infringement

For the second time this year, a jury has said Vonage Holdings Corp. infringed on patents. The jury found Tuesday in federal court in Kansas City, Kan., that Vonage infringed on six Sprint Nextel patents and ordered the VoIP leader pay $69.5 million. Vonage also has to pay Sprint a 5 percent royalty on future […]

TalkSwitch: The right move for MaidPro

THE CHALLENGE With more than 80 franchise and office locations across the United States, Boston-based MaidPro has become one of the most successful home cleaning businesses around. The company holds to a clear vision: provide high-quality, reliable service, and the customers will keep coming back. As franchise locations opened across the United States, the company […]

Comverse Helps GCI Grow by Consolidating

GCI, an Alaska-based company providing voice, video and data communication services to residential, commercial and government customers, needed to consolidate its back-office systems to support convergence. GCI chose Comverse Inc., a provider of software and systems enabling network-based multimedia enhanced communications and billing services, to converge its customer view. The challenge: To consolidate more than […]

Furniture Importer Reduces Telephony Costs, Increases Sales With Whaleback CrystalBlue Voice Service

Deployment Fast Facts: The Customer: Sunset Trading, Londonderry, N.H. The Channel Partner: Tel-Net Systems, Salem, N.H. The Technology: Whaleback Systems’ CrystalBlue Voice Service The Payoff: Furniture importer reduces telephony costs 50 percent and increases sales and productivity by transitioning office phone system from legacy TDM PBX to managed premise-based IP PBX. Overview: Sunset Trading is […]

Versos Metronet VoIP Overlay Solution Provides Prepaid Voice and Data Services Over a WiMAX-Based Wireless Network to Startech Communications

The Opportunity Startech Connections is a Private Telecommunications Operator (PTO) based in Abuja, Nigeria, that provides fixed broadband telecommunications services. The company sought a leading edge VoIP solution to replace its aging wireless and voice infrastructure. Specifically, Startech needed a cost effective, redundant and scalable solution that could deliver prepaid voice and data services over […]

Bandwidth.com Powers Mitel Solution Centers to Help SMBs Adopt VoIP

On June 11, Bandwidth.com, a nationwide provider of complete business communications solutions, announced that it will be powering all Mitel Solution Centers across the country with its SIP trunking technology, enabling customers and VARs to preview innovative solutions technology in a live environment. Bandwidth.com has been a Mitel partner since September 2006, bundling its IP […]

Lahey Clinic Chooses Ascendent Systems to Improve Communications and Response Times Across Campuses

Ascendent Systems, a subsidiary of Research In Motion and a provider of enterprise voice mobility solutions, recently announced the deployment of the Ascendent Voice Mobility Suite at Lahey Clinic Medical Center in Burlington and Peabody, Mass. Ascendents voice mobility solution was integrated into the hospitals existing telephone infrastructure to deliver instant access to wireless phones […]

So Long, Twombly, We Hardly Knew You

When the Supreme Court recently dismissed a consumers telecom antitrust suit, judges also disappointed industry insiders who hoped suspected Bell collusion would be brought to light. The Bell Atlantic v. Twombly case didnt promise to directly affect entities such as CLECs unless judges agreed the arguments had merit. All along, however, the likelihood of justices […]

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