calling

 

Verizon Beats AT&T, Surging T-Mobile in Network Rankings

Speed might be the most noteworthy of the individual categories. Verizon took back the lead it lost to AT&T six months ago. The biggest reason? America’s largest carrier added capacity to relieve congestion in big cities.

T-Mobile Breaks Through, Named a Top-Performing Mobile Network

In what will be seen as further evidence that T-Mobile is improving its network and gaining popularity for its “uncarrier” initiative, the Bellevue, Wash.-based wireless operator has made a breakthrough in mobile analytics firm RootMetrics’ scores.

TNCI Launches TNCInet

TNCI (Booth 211), a Channel Partners Conference & Expo sponsor, today unveiled TNCInet, a VoIP service for businesses. The product provides enhanced features such as unified communications, find me/follow me, IP call center beyond the PBX, and a service delivery platform for most IP applications. Businesses are able to choose the TNCInet user package that […]

What’s New?

FIRST LOOKS AT NEW PRODUCTS AND SERVICES FOR THE CHANNELSpecial Edition! Products Featured at the Channel Partners Expowww.phoneplusmag.com/ channelpartners TNCI Launches TNCInet TNCI has unveiled TNCInet, a VoIP service for businesses. The product provides enhanced features such as unified communications, find me/follow me, IP call center beyond the PBX, and a service delivery platform for […]

TNCI Launches TNCInet

TNCI (Booth 211), a Channel Partners Conference & Expo sponsor, today unveiled TNCInet, a VoIP service for businesses. The product provides enhanced features such as unified communications, find me/follow me, IP call center beyond the PBX, and a service delivery platform for most IP applications. Businesses are able to choose the TNCInet user package that […]

eOn Unveils Business Connect

eOn Communications Corp. (Booth 710), has released Business Connect, a business-class VoIP service designed for small businesses. The hosted services feature voice mail, auto attendants, conference bridges, four-digit dialing and disaster recovery options. The product also offers unlimited local and long-distance calling plans for the United States and Canada. Extension-to-extension calls, transfers and conference calls […]

Higher Calling

Higher Calling The beauty of hosted call center technology is deceptively simple: In a world with a high commoditization of network services, the hosted contact center lets agents and VArs move up the value chain, reduce attrition and become resources that customers ask to address real business needs.

Table of Contents

  Vol 21, No. 9 September 2007   SHOP TALK SUNROCKET CRASHES TMC GIVES AGENTS CUSTOMERS SPECIAL TREATMENT VOCIO TAILORS TEM FOR SMBS INTELLIVERSE CUTS CHANNEL STAFF NEWS BRIEFS PORTFOLIO HIGHER CALLING Hosted contact center solutions help agents move up the VoIP value chain. GIGABIT GOLD How agents can profit from the big bandwidth boom by […]

Higher Calling

The beauty of hosted call center technology is deceptively simple: In a world with a high commoditization of network services, the hosted contact center lets agents and VArs move up the value chain, reduce attrition and become resources that customers ask to address real business needs. For businesses, it provides an opportunity to leverage the […]

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